6 Best Internet Providers in Maplewood, Rochester, NY

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Maplewood, Rochester, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Maplewood ratings may vary and are shown below.

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3. Maplewood, Rochester, NY Internet Service Providers
   

Who is the Best Internet Provider in Maplewood, Rochester, NY?

Greenlight Networks is the best internet provider in Maplewood based on Rochester customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Greenlight Networks had the best reviews at the local, state, and national levels versus all available providers in Maplewood, making it a solid recommendation among providers with reviews. Unfortunately, Greenlight Networks is an option for 12.85% of the neighborhood.

The chart and table below show average customer ratings from customers in Maplewood, New York, and customers throughout the country.

Top Rated Internet Providers in Maplewood

Local, State, and National Ratings for all Maplewood Internet Providers

Based on 385 reviews from Rochester internet customers, Greenlight Networks is the best internet service provider for Maplewood residents. Greenlight Networks was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Rochester, with 2.00 out of 5 stars and 99.0% coverage in Maplewood.

At a national level, based on 2929 national reviews for any of the providers listed above, Empire Access is rated higher than any other provider, with a rating of 3.80 out of 5.

Who is the Fastest Internet Provider in Maplewood?

Based on both FCC data and unbiased customer ratings in Maplewood, the fastest internet in the neighborhood comes from Greenlight Networks.

Data Reported to FCC by ISPs: Average Maximum Available in Maplewood

	ISP / Tech Type	Max Advertised Speed
	Greenlight Networks	8,000 Mbps
	Frontier Communications	7,000 Mbps
	Empire Access	1,000 Mbps
	Verizon	1,000 Mbps
	Spectrum	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Maplewood

Based on data reported by Maplewood ISPs to the FCC, the fastest speeds in the neighborhood are available through Greenlight Networks. The company offers speeds up to 8,000 Mbps in Maplewood. Therefore, the average customer can get up to 8,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Greenlight Networks. This indicates Greenlight Networks reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Maplewood?

Rochester customers rate Greenlight Networks as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Greenlight Networks received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Maplewood customers with an average price rating of 1.67 out of 5.

The chart and graph below show how customers in Maplewood, Rochester, and the United States rated the affordability of their internet service.

Rated Affordability in Maplewood

Maplewood Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Maplewood below, including the metrics used and how Maplewood compares to the rest of Rochester and nation.

Maplewood ISP Report Card: B-

	Metric (hover for details)	Maplewood	New York	USA
	Fiber Availability Percent The percentage of households in Maplewood that have a Fiber internet connection available to their home.	68.41%	67.90%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	5,257 Mbps	4,973 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Maplewood.	4.4	4.4	6.8

 

Maplewood Digital Connectivity Index: 48 / 100

	Metric (hover for details)	Maplewood	New York	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.5	2.4	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	6%	13%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	92%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	88%	89%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	68%	77%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	69%	79%	76%

Maplewood ISP Report Card & Digital Connectivity Index

The ISP Report Card in Maplewood is B-, which is comparable to other neighborhoods. The local demand for broadband internet connectivity in Maplewood is high with a score of 48 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Maplewood have done a average job meeting the needs of its residents.

The Maplewood ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

88% of Maplewood households have an internet connection despite having 99.00% availability. 68% of households have fiber, cable, or DSL, 5% have satellite, 1% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 68% of households have a broadband connection such as fiber, cable or DSL available to their home, 69% subscribe to it. A moderate amount of Maplewood residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Maplewood?

How Much Speed does a Maplewood Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Maplewood is 2.5, which is larger than the Rochester average of 2.4 and smaller than the national average of 2.7. Maplewood's average household income is $47,711 which is much lower than the Rochester average of $82,253 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Maplewood also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Rochester average of 16%. Additionally, 6% of residents work from home, which is lower than the 13% of residents in Rochester who work from home. This and other factors you can see above show us that the community of Maplewood has an average need for internet connectivity and speeds.

Compared to the rest of the country, Maplewood households are more technology-disengaged. 92% of households have some sort of computing device, 66% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Maplewood?

Which Cable Internet Providers are Available in Maplewood?

Which DSL Internet Providers are Available in Maplewood?

Which Fixed Wireless and LTE Internet Providers are Available in Maplewood?

Which ISP Should You Choose in Maplewood?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Maplewood is Greenlight Networks.
• The fastest internet provider should be Greenlight Networks. Considering speed for the money and reliability in speeds, Greenlight Networks may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Maplewood is Greenlight Networks.
• Viasat, Spectrum, and HughesNet has the broadest coverage in Maplewood, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Maplewood compare to other cities with a similar population?

To see how Maplewood stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Maplewood's B- ISP Report Card and 48 / 100 Digital Connectivity Index.