Best Internet Providers in Lyell-Otis, Rochester, NY
All 4 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Lyell-Otis, Rochester, NY
Lyell-Otis has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Lyell-Otis.
Ranks compare Lyell-Otis with the 28 neighborhoods in Rochester.
The Best Internet in Lyell-Otis, Rochester, NY at a Glance
Lyell-Otis Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Frontier
Connection
Customer Rating
Fiber
DSL
Verizon
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Lyell-Otis ratings may vary and are shown below.
Who is the Best Internet Provider in Lyell-Otis, Rochester, NY?
T-Mobile Home Internet is the best internet provider in Lyell-Otis based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Lyell-Otis, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 99.59% of the neighborhood.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Lyell-Otis?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Lyell-Otis, Rochester
How Lyell-Otis Compares to the Rest of Rochester
Lyell-Otis's report card score is 11th of 28 and its connectivity index is 22nd of 28.
| Measure | Lyell-Otis | Rank among neighborhoods in Rochester | Rochester | Monroe County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 85.8% | 10th of 28 | 74.5% | 80.0% | 71.5% | Ellwanger-Barry (97.5%) |
| Average top speed | 5,912 Mbps | 13th of 28 | 5,159 Mbps | 6,165 Mbps | 3,486 Mbps | Northland Lyceum (7,604 Mbps) |
| Providers at a typical address | 4.7 | Tied 11th of 28 | 4.8 | 4.9 | 7.1 | East Avenue (5.7) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | Tied 6th of 28 | 2.3 | 2.4 | 2.7 | La Avenida and North Marketview Heights and 1 more (2.9) |
| Workers who work from home | 7% | Tied 25th of 28 | 14% | 16% | 15% | Browncroft (23%) |
| Homes with a computer, tablet or phone | 91% | 19th of 28 | 95% | 95% | 96% | Browncroft (99%) |
| Homes with internet | 81% | Tied 21st of 28 | 90% | 90% | 91% | Strong (96%) |
| Homes on fiber, cable or DSL | 67% | Tied 18th of 28 | 78% | 79% | 76% | Park Avenue and Strong (86%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 51% | Tied 24th of 28 | 80% | 80% | 81% | Strong (93%) |
| Median household income | $41,297 | 19th of 28 | $85,020 | $86,333 | $93,246 | Browncroft ($108,885) |
| Residents in school (6th grade to college) | 16% | 15th of 28 | 16% | 16% | 16% | Strong (56%) |
Fiber reaches 85.8% of homes in Lyell-Otis, against 74.5% across Rochester and 80.0% across Monroe County. Households in Lyell-Otis are smaller than the US average (2.5 people against 2.7); 7% of workers work from home (US 15%); and the median household income is $41,297 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Lyell-Otis
Which Fiber Internet Providers are Available in Lyell-Otis?
Frontier Fiber in Lyell-Otis, Rochester, NY
Availability:
81.7%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 81.7% of Lyell-Otis homes. Across the neighborhood, Frontier Fiber has speeds up to 7,000 Mbps
Spectrum Fiber in Lyell-Otis, Rochester, NY
Availability:
7.2%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 7.2% of Lyell-Otis homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Lyell-Otis?
Verizon Fixed Wireless in Lyell-Otis, Rochester, NY
Availability:
99.8%
Customer Rating:
(362)
Avg. Download Speed
485 Mbps
Verizon offers Fixed Wireless service to 99.8% of Lyell-Otis homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 485 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 35 Mbps throughout the neighborhood.
T-Mobile Home Internet Fixed Wireless in Lyell-Otis, Rochester, NY
Availability:
99.6%
Customer Rating:
(342)
Avg. Download Speed
46 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.6% of Lyell-Otis homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.8 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Lyell-Otis?
Spectrum Cable in Lyell-Otis, Rochester, NY
Availability:
99.8%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 99.8% of Lyell-Otis homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Lyell-Otis?
Frontier DSL in Lyell-Otis, Rochester, NY
Availability:
79.7%
Customer Rating:
(58)
Avg. Download Speed
20 Mbps
Frontier Communications offers DSL service to 79.7% of Lyell-Otis homes. Across the neighborhood, Frontier DSL has speeds up to 20 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.6 Mbps throughout the neighborhood. Frontier DSL is rated higher than other types of internet service available in Lyell-Otis from Frontier in terms of customer satisfaction.
How Lyell-Otis Compares to Its Neighbors
The 10 neighborhoods nearest to Lyell-Otis that have their own pages are all within 2 miles. Among them, La Avenida has the most homes with fiber (81.0%) and Plymouth-Exchange the fewest (3.6%); Lyell-Otis has 85.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Lyell-Otis (this page) | 9,683 | 85.8% | 5,912 Mbps | 4.7 | B- | 41/100 |
| 19th Ward | 21,032 | 20.1% | 1,738 Mbps | 4 | C- | 62/100 |
| Maplewood | 19,709 | 72.8% | 5,259 Mbps | 4.5 | B- | 52/100 |
| Edgerton | 8,379 | 27.4% | 1,990 Mbps | 3.6 | C- | 43/100 |
| La Avenida | 5,846 | 81.0% | 5,660 Mbps | 4.3 | B- | 42/100 |
| Upper Falls | 4,997 | 58.8% | 2,292 Mbps | 4.5 | C | 39/100 |
| Genesee-Jefferson | 4,833 | 6.9% | 1,122 Mbps | 3.5 | D+ | 24/100 |
| Dutchtown | 4,267 | 29.6% | 1,839 Mbps | 3.9 | C- | 42/100 |
| Plymouth-Exchange | 3,515 | 3.6% | 1,000 Mbps | 3.5 | D | 21/100 |
| Corn Hill | 3,496 | 35.8% | 2,242 Mbps | 3.3 | C- | 54/100 |
| Central Business District-Rochester | 3,299 | 63.9% | 3,312 Mbps | 4.6 | C+ | 34/100 |
Who is the Fastest Internet Provider in Lyell-Otis?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Lyell-Otis
| Frontier Communications | 7,000 |
|---|---|
| Spectrum | 1,000 |
| Verizon | 1,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Lyell-Otis. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Lyell-Otis Internet Providers
Based on 349 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Lyell-Otis residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 99.8% coverage in Lyell-Otis.
At a national level, based on 3284 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Lyell-Otis Internet Providers
The table below shows average customer ratings from customers in Lyell-Otis, New York, and customers throughout the country.
| ISP / Tech Type | Lyell-Otis Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Spectrum | (2) |  (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Lyell-Otis
Based on data reported by Lyell-Otis ISPs to the FCC, the fastest speeds in the neighborhood are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Lyell-Otis. Therefore, the average customer can get up to 5,935 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Lyell-Otis Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Spectrum | (2) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Lyell-Otis?
Of the providers in Lyell-Otis, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Lyell-Otis where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Frontier Communications is rated second for affordability, with an average price rating of 3.50 out of 5.
The table below shows how customers in Lyell-Otis, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Lyell-Otis
| ISP / Tech Type | Lyell-Otis Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum |  (2) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in Lyell-Otis?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Lyell-Otis is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Lyell-Otis is T-Mobile Home Internet.
- Viasat, Verizon, Spectrum, and HughesNet has the broadest coverage in Lyell-Otis, available to 99.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.