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AT&T Internet Reviews

This page provides comprehensive AT&T Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

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Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

Fiber: 3.86 of 5 stars
Fiber Speed: 4.15 of 5 stars
Fiber Affordability: 3.57 of 5 stars

(490)

DSL

DSL: 3.28 of 5 stars
DSL Speed: 3.10 of 5 stars
DSL Affordability: 3.24 of 5 stars

(292)

Fixed Wireless

Fixed Wireless: 3.59 of 5 stars
Fixed Wireless Speed: 3.61 of 5 stars
Fixed Wireless Affordability: 3.46 of 5 stars

(189)

AT&T has 971 reviews and ratings across the United States. Ratings by service type include: Fiber: 3.86, DSL: 3.28, Fixed Wireless: 3.59.

AT&T Reviews by State

The map below provides a state-by-state summary of our reviews, allowing you to easily compare metrics. Simply hover over a state to view its data, and click on a state to see all available providers.

Please note that you may see review counts in states that are greyed out, which can occur when a service provider no longer operates there, has sold operations to another company, or due to discrepancies in FCC data or user-reported provider information.

Customer Reviews for AT&T Internet Service

Here are all 971 customer reviews for AT&T for you to sort and filter through. You can filter by fixed wireless, DSL, and fiber, and by state.

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To read more about our reviews process, please click here.

Customer Reviews

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Gary R

AT&T Fiber

August 11, 2026

Service is fine. However I was promised enrollment in a plan which bundled wireless and internet and would substantially drop my rate. That was Dec 26 and I'm still waiting for them to honor their price -July. Spent many hours on phone trying to receive the discounts I was promised. one month wireless goes up and internet goes down. next month internet jumps up and wireless goes to where it should be. Don't trust them...

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Avg J.

AT&T Fiber

June 19, 2026

STAY AWAY!! Connection drops like its going out of style. Pricing and bill is completely volatile -ever changing.

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Matthew S.

AT&T Fiber

March 14, 2026

We had issues with pricing from our broadband ISP nearly a year ago and after unsuccessfully haggling for a better price, we switched to AT&T fiber. We went from an $80 monthly bill to $55 a month (with autopay) that will not increase as long as we continue our serivce and plan. Their customer service was excellent, and even offered us $300 in gift cards when we switched. We have yet to have any significant downtime, while others in our neighborhood with broadband have experienced numerous outages. After nearly a year, we are very happy with our service and have recommended AT&T fiber to friends and family.

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Norma L

AT&T Fiber

March 13, 2026

My internet service provider offers high-speed, reliable service with excellent bandwidth capacity.

The connection is stable, with no noticeable fluctuations. I appreciate receiving timely updates from my ISP about upgrades, maintenance, and billing reminders it keeps me well informed.

I also value the symmetrical upload and download speeds they provide.

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A East Highland Park, VA Customer

AT&T Fiber

March 10, 2026
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Biggest Cities with AT&T Internet Service

See customer reviews for the biggest cities with AT&T Service. If we have no reviews for AT&T in that city, it will be listed as N/A.

New York, NY Reviews
  • Overall: 4.20 out of 5
  • Speed: 4.30 out of 5
  • Affordability: 3.90 out of 5
  • Rating Count: 10
Los Angeles, CA Reviews
  • Overall: 3.88 out of 5
  • Speed: 3.63 out of 5
  • Affordability: 3.88 out of 5
  • Rating Count: 8
Chicago, IL Reviews
  • Overall: 3.65 out of 5
  • Speed: 3.55 out of 5
  • Affordability: 3.60 out of 5
  • Rating Count: 20
Dallas, TX Reviews
  • Overall: 3.59 out of 5
  • Speed: 3.94 out of 5
  • Affordability: 3.41 out of 5
  • Rating Count: 17
Houston, TX Reviews
  • Overall: 3.94 out of 5
  • Speed: 4.06 out of 5
  • Affordability: 3.76 out of 5
  • Rating Count: 33
Washington, DC Reviews
  • Overall: 5.00 out of 5
  • Speed: 5.00 out of 5
  • Affordability: 5.00 out of 5
  • Rating Count: 1
Philadelphia, PA Reviews
  • Overall: 4.50 out of 5
  • Speed: 4.50 out of 5
  • Affordability: 4.50 out of 5
  • Rating Count: 2
Miami, FL Reviews
  • Overall: 4.00 out of 5
  • Speed: 3.60 out of 5
  • Affordability: 3.40 out of 5
  • Rating Count: 5
Atlanta, GA Reviews
  • Overall: 4.00 out of 5
  • Speed: 3.91 out of 5
  • Affordability: 3.64 out of 5
  • Rating Count: 11
Boston, MA Reviews
  • Overall: 5.00 out of 5
  • Speed: 4.50 out of 5
  • Affordability: 5.00 out of 5
  • Rating Count: 2
Phoenix, AZ Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
San Francisco, CA Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 3
Riverside, CA Reviews
  • Overall: 2.67 out of 5
  • Speed: 3.67 out of 5
  • Affordability: 2.33 out of 5
  • Rating Count: 3
Detroit, MI Reviews
  • Overall: 4.00 out of 5
  • Speed: 5.00 out of 5
  • Affordability: 3.00 out of 5
  • Rating Count: 1
Seattle, WA Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 2.00 out of 5
  • Rating Count: 1