Which is better, EarthLink or Conexon Connect?

Conexon Connect is faster where you can get it, but EarthLink reaches 248 times as many people, so at most addresses EarthLink is the one on offer (and it is better rated and cheaper to start). Where both are offered (about 809,663 people), Conexon Connect has the faster top speed for 71% of homes.

FasterConexon ConnectFaster for 71% of homes where both are offered.

Cheaper to startEarthLinkFrom $39.95 a month, vs $49.95.

Better ratedEarthLink3.4 of 5 from 15 reviews, vs 3.1 from 27.

Available to more peopleEarthLink267.1 million people in 49 states, vs 1.1 million in 9 states.

EarthLink
Price: $39.95 - $149.95 / mo.
Speed: 10 - 5,000 Mbps
Internet Type: Fixed wireless, fiber, and DSL
Rating (Reviews): (15)
View Plans

Conexon Connect
Price: $49.95 - $99.95 / mo.
Speed: 1,000 - 2,000 Mbps
Internet Type: Fiber and fixed wireless
Rating (Reviews): (27)
View Plans

EarthLink vs. Conexon Connect at a glance

Measure	EarthLink	Conexon Connect
Available to	267.1 million people in 49 states	1.1 million people in 9 states
Main technology	Fixed wireless 84%, fiber 43%, DSL 42%	Fiber 99%
Top download speed filed with the FCC	5,000 Mbps	2,000 Mbps
Fastest plan we list	5,000 Mbps	2,000 Mbps down, 2,000 Mbps up
Starting price	$39.95 a month	$49.95 a month
Cheapest plan, first 2 years	$959 (100 Mbps plan)	$1,199 (100 Mbps plan)
Customer rating	3.4 of 5 (15 reviews)	3.1 of 5 (27 reviews)
Rated for speed	2.9 of 5	4.0 of 5
Rated for price	2.9 of 5	3.6 of 5
Where both are offered	About 809,663 people (75% of Conexon Connect's area); Conexon Connect is faster for 71% of them

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where EarthLink and Conexon Connect are available

EarthLink and Conexon Connect have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

EarthLink currently offers internet service in 41,582 cities and 2,954 counties across 49 states, reaching approximately 270,850,292 residents. Their service area includes major markets like New York, NY; Los Angeles, CA; and Chicago, IL. By comparison, Conexon Connect serves 1,076,430 residents in 955 cities and 136 counties in 9 states, with a presence in population centers such as Atlanta, GA; Colorado Springs, CO; and Griffin, GA.

Each provider’s own page has its full coverage map, county by county: EarthLink coverage map and Conexon Connect coverage map.

Availability changes from one street to the next. Check your address to see whether EarthLink, Conexon Connect or both are offered at your home.

EarthLink vs. Conexon Connect Speeds and Technology

EarthLink and Conexon Connect utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Conexon Connect offers higher overall speeds, with speeds for most covered areas averaging 1,994 Mbps compared to EarthLink’s average speed of 1,526 Mbps.

The availability of each provider’s fastest technology varies significantly by location. EarthLink’s premium Fiber service reaches 42.5% of their coverage area. Meanwhile, Conexon Connect’s top-tier Fiber is available to 99.4% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

EarthLink vs. Conexon Connect Plans and Prices

Below are the current internet plans and pricing details for EarthLink and Conexon Connect, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

EarthLink vs. Conexon Connect Customer Ratings and Reviews

Compare how real customers rate EarthLink and Conexon Connect based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, EarthLink earns an overall rating of 3.40 / 5 stars from 15 customer reviews, while Conexon Connect maintains a 3.11 / 5 rating from 27 reviews. EarthLink outperforms Conexon Connect by 0.3 points in overall satisfaction. EarthLink’s best-rated service is their Fiber offering at 3.67 / 5 stars, compared to Conexon Connect’s highest-rated service, Fixed Wireless, at 4.00 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

EarthLink vs. Conexon Connect Pros and Cons

EarthLink

From 11 written customer reviews on ISP Reports and our plan data.

Pros

• Fast speeds: praised in 4 of 11 written reviews (3 call it slow). "connection speed is awesome, no buffering"
• Good value: praised in 3 of 11 written reviews. "The price is manageable at around $90 per month"

Cons

• Poor customer service: a complaint in 3 of 11 written reviews. "Your customer service sucks"
• Slow uploads: 30 Mbps up on its 300 Mbps plan.
• Data caps on some plans.

Conexon Connect

From 21 written customer reviews on ISP Reports and our plan data.

Pros

• Fast speeds: praised in 11 of 21 written reviews. "Fast, reliable and priced reasonably"
• Good value: praised in 7 of 21 written reviews. "I feel like I’m getting great value for the price"

Cons

• Poor customer service: a complaint in 9 of 21 written reviews (4 praise the service). "they don't seem to give a crap about restoring your service"

EarthLink vs. Conexon Connect Top Cities

EarthLink serves 41,582 cities while Conexon Connect is available in 955 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.