EarthLink vs. First Step Internet

Whether you’re researching EarthLink vs. First Step Internet internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

EarthLink and First Step Internet compete directly in approximately 0.01% of their service areas, with EarthLink covering 269,769,206 people nationwide and First Step Internet serving 158,854. EarthLink primarily delivers internet through a fiber connection; First Step Internet specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of EarthLink and First Step Internet’s availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

EarthLink vs. First Step Internet | Pros & Cons

EarthLink vs. First Step Internet | Availability

EarthLink and First Step Internet have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | EarthLink Available | First Step Internet Available | No Coverage

EarthLink currently offers internet service in 41,344 cities and 2,917 counties across 48 states, reaching approximately 269,769,206 residents. Their service area includes major markets like New York, NY; Los Angeles, CA; and Chicago, IL. By comparison, First Step Internet serves 158,854 residents in 100 cities and 11 counties in 2 states, with a presence in population centers such as Lewiston, ID; Moscow, ID; and Pullman, WA.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about EarthLink and First Step Internet at your location, use our address search tool:

EarthLink vs. First Step Internet | Speeds & Technology

EarthLink and First Step Internet utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, EarthLink primarily delivers internet through fiber, available to 0.0% of their customers. They also offer DSL to less than 1% of their coverage area. First Step Internet relies on fiber technology, which comprises 0.0% of their network, with fixed wireless available in less than 1% of their service locations.

In terms of potential speeds across the country, EarthLink offers higher overall speeds, with speeds for most covered areas averaging 1,532 Mbps compared to First Step Internet’s average speed of 91 Mbps. When examining their overlapping service areas, EarthLink delivers faster speeds in 42.63% of locations where both providers operate, similar speeds in 40.40%, and slower speeds in 16.97%.

The availability of each provider’s fastest technology varies significantly by location. EarthLink’s premium Fiber service reaches 42.7% of their coverage area. Meanwhile, First Step Internet’s top-tier Fiber is available to 6.7% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

EarthLink vs. First Step Internet | Plans & Pricing

Below are the current internet plans and pricing details for EarthLink and First Step Internet, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

EarthLink Plans

First Step Internet Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

EarthLink vs. First Step Internet | Customer Ratings & Reviews

Compare how real customers rate EarthLink and First Step Internet based on our comprehensive database of verified customer reviews across all service types.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

EarthLink vs. First Step Internet | Top Cities

EarthLink serves 41,344 cities while First Step Internet is available in 100 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.