Which is better, EarthLink or Mercury Broadband?

Mercury Broadband is faster where you can get it, but EarthLink reaches 94 times as many people, so at most addresses EarthLink is the one on offer (and it is cheaper to start). Where both are offered (about 2.3 million people), Mercury Broadband has the faster top speed for 73% of homes.

FasterMercury BroadbandFaster for 73% of homes where both are offered.

Cheaper to startEarthLinkFrom $39.95 a month, vs $69.

Better ratedToo close to callToo few reviews to compare yet (15 and 4).

Available to more peopleEarthLink267.1 million people in 49 states, vs 2.8 million in 5 states.

EarthLink
Price: $39.95 - $149.95 / mo.
Speed: 10 - 5,000 Mbps
Internet Type: Fixed wireless, fiber, and DSL
Rating (Reviews): (15)
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Mercury Broadband
Price: $69.00 - $240.00 / mo.
Speed: 150 - 5,000 Mbps
Internet Type: Fixed wireless and fiber
Rating (Reviews): (4)
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EarthLink vs. Mercury Broadband at a glance

Measure	EarthLink	Mercury Broadband
Available to	267.1 million people in 49 states	2.8 million people in 5 states
Main technology	Fixed wireless 84%, fiber 43%, DSL 42%	Fixed wireless 99%, fiber 2.2%
Top download speed filed with the FCC	5,000 Mbps	5,000 Mbps
Fastest plan we list	5,000 Mbps	5,000 Mbps down, 5,000 Mbps up
Starting price	$39.95 a month	$69 a month
Cheapest plan, first 2 years	$959 (100 Mbps plan)	$1,656 (100 Mbps plan)
Customer rating	3.4 of 5 (15 reviews)	2.8 of 5 (4 reviews)
Rated for speed	2.9 of 5	2.2 of 5
Rated for price	2.9 of 5	3.2 of 5
Where both are offered	About 2.3 million people (81% of Mercury Broadband's area); Mercury Broadband is faster for 73% of them, the same top speed for 0.1%

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where EarthLink and Mercury Broadband are available

EarthLink and Mercury Broadband have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

EarthLink currently offers internet service in 41,582 cities and 2,954 counties across 49 states, reaching approximately 270,850,292 residents. Their service area includes major markets like New York, NY; Los Angeles, CA; and Chicago, IL. By comparison, Mercury Broadband serves 2,833,446 residents in 1,146 cities and 112 counties in 5 states, with a presence in population centers such as Kansas City, MO; Detroit, MI; and Topeka, KS.

Availability changes from one street to the next. Check your address to see whether EarthLink, Mercury Broadband or both are offered at your home.

EarthLink vs. Mercury Broadband Speeds and Technology

EarthLink and Mercury Broadband utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, EarthLink offers higher overall speeds, with speeds for most covered areas averaging 1,526 Mbps compared to Mercury Broadband’s average speed of 258 Mbps.

The availability of each provider’s fastest technology varies significantly by location. EarthLink’s premium Fiber service reaches 42.5% of their coverage area. Meanwhile, Mercury Broadband’s top-tier Fiber is available to 2.2% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

EarthLink vs. Mercury Broadband Plans and Prices

Below are the current internet plans and pricing details for EarthLink and Mercury Broadband, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

EarthLink vs. Mercury Broadband Customer Ratings and Reviews

Compare how real customers rate EarthLink and Mercury Broadband based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, EarthLink earns an overall rating of 3.40 / 5 stars from 15 customer reviews, while Mercury Broadband maintains a 2.75 / 5 rating from 4 reviews. EarthLink outperforms Mercury Broadband by 0.6 points in overall satisfaction. EarthLink’s best-rated service is their Fiber offering at 3.67 / 5 stars, compared to Mercury Broadband’s highest-rated service, Fixed Wireless, at 2.75 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

EarthLink vs. Mercury Broadband Pros and Cons

EarthLink

From 11 written customer reviews on ISP Reports and our plan data.

Pros

• Fast speeds: praised in 4 of 11 written reviews (3 call it slow). "connection speed is awesome, no buffering"
• Good value: praised in 3 of 11 written reviews. "The price is manageable at around $90 per month"

Cons

• Poor customer service: a complaint in 3 of 11 written reviews. "Your customer service sucks"
• Slow uploads: 30 Mbps up on its 300 Mbps plan.
• Data caps on some plans.

Mercury Broadband

Too few written reviews to sum up yet (3); these lines come from our data.

Pros

• Faster where both are offered: the faster top speed for 73% of those homes.
• No data caps, where EarthLink caps some plans.

Cons

EarthLink vs. Mercury Broadband Top Cities

EarthLink serves 41,582 cities while Mercury Broadband is available in 1,146 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.