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GoNetspeed vs. Shentel

Which is better where you live? Coverage, speed, price and customer ratings, side by side

Whether you’re researching GoNetspeed vs. Shentel internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Which is better, GoNetspeed or Shentel?

Faster
Cheaper to start
Better rated
Available to more people
GoNetspeed
Price: $49.99 / mo.
Speed: 10 - 2,000 Mbps
Internet Type: Fiber, DSL, fixed wireless, and cable
Rating (Reviews): 4.5 of 5 stars (22)

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Shentel
Price: $85.00 / mo.
Speed: 10 - 10,000 Mbps
Internet Type: Cable, fiber, and DSL
Rating (Reviews): 3.5 of 5 stars (33)

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GoNetspeed vs. Shentel at a glance

Measure GoNetspeed Shentel

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where GoNetspeed and Shentel are available

GoNetspeed and Shentel have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | GoNetspeed Available | Shentel Available | No Coverage

GoNetspeed currently offers internet service in 467 cities and 54 counties across 9 states, reaching approximately 2,067,755 residents. Their service area includes major markets like Hartford, CT; New Haven, CT; and Bridgeport, CT. By comparison, Shentel serves 495,665 residents in 571 cities and 62 counties in 4 states, with a presence in population centers such as Christiansburg, VA; Forest, VA; and Radford, VA.

Each provider’s own page has its full coverage map, county by county: GoNetspeed coverage map and Shentel coverage map.

Availability changes from one street to the next. Check your address to see whether GoNetspeed, Shentel or both are offered at your home.

GoNetspeed vs. Shentel Speeds and Technology

GoNetspeed and Shentel utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, GoNetspeed offers higher overall speeds, with speeds for most covered areas averaging 1,818 Mbps compared to Shentel’s average speed of 1,727 Mbps.

The availability of each provider’s fastest technology varies significantly by location. GoNetspeed’s premium Fiber service reaches 94.9% of their coverage area. Meanwhile, Shentel’s top-tier Fiber is available to 27.1% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

GoNetspeed vs. Shentel Plans and Prices

Below are the current internet plans and pricing details for GoNetspeed and Shentel, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

GoNetspeed Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
500 Mbps$49.99500 Mbps500 MbpsFiber

Sourced from pricing published on GoNetspeed's official website, last verified June 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

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Shentel Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
1.2 Gig Internet$85.001200 Mbps50 MbpsCable

Sourced directly from Shentel's FCC-mandated machine-readable broadband label data, last verified June 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

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Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

GoNetspeed vs. Shentel Customer Ratings and Reviews

Compare how real customers rate GoNetspeed and Shentel based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, GoNetspeed earns an overall rating of 4.26 / 5 stars from 23 customer reviews, while Shentel maintains a 3.50 / 5 rating from 34 reviews. GoNetspeed outperforms Shentel by 0.8 points in overall satisfaction. GoNetspeed’s best-rated service is their Fiber offering at 4.38 / 5 stars, compared to Shentel’s highest-rated service, Fiber, at 4.33 / 5 stars.

GoNetspeed Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 4.38 of 5 stars

(21)

DSL

DSL: 3.00 of 5 stars

(1)

Fixed Wireless

Fixed Wireless: 3.00 of 5 stars

(1)

GoNetspeed has an overall rating of 4.26 out of 5, with a total of 23 reviews and ratings across the United States. Their overall satisfaction score places them higher than other internet providers nationwide.

Looking deeper into GoNetspeed’s ratings, their Fiber service (91% of reviews) averages 4.38 / 5 stars, lower than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our GoNetspeed Internet Reviews page.

Shentel Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 4.33 of 5 stars

(6)

Cable

Cable: 3.25 of 5 stars

(24)

DSL

DSL: 3.75 of 5 stars

(4)

Shentel has an overall rating of 3.50 out of 5, with a total of 34 reviews and ratings across the United States. Their overall satisfaction score places them about on par with other internet providers nationwide.

Looking deeper into Shentel’s ratings, their Cable service (71% of reviews) averages 3.25 / 5 stars, higher than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Shentel Internet Reviews page.

GoNetspeed vs. Shentel Fees and Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

GoNetspeed Service

Fee

Not Provided by GoNetspeed

Shentel Service

Fee

No additional fees listed

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

GoNetspeed vs. Shentel Pros and Cons

GoNetspeed

Pros

    Cons

      Shentel

      Pros

        Cons

          GoNetspeed vs. Shentel Top Cities

          GoNetspeed serves 467 cities while Shentel is available in 571 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.

          GoNetspeed Cities

          Hartford, CT
          • Availability: 44.28%
          • Avg. Download Speed: 2,000 Mbps
          New Haven, CT
          • Availability: 43.21%
          • Avg. Download Speed: 2,000 Mbps
          Bridgeport, CT
          • Availability: 24.23%
          • Avg. Download Speed: 2,000 Mbps
          Buffalo, NY
          • Availability: 8.47%
          • Avg. Download Speed: 2,000 Mbps
          New Britain, CT
          • Availability: 89.86%
          • Avg. Download Speed: 2,000 Mbps

          Overlapping Cities

          War, WV
          • GoNetspeed Avg. Speed: 37 Mbps
          • Shentel Avg. Speed: 1,000 Mbps
          Warriormine, WV
          • GoNetspeed Avg. Speed: 57 Mbps
          • Shentel Avg. Speed: 1,000 Mbps
          Berwind, WV
          • GoNetspeed Avg. Speed: 21 Mbps
          • Shentel Avg. Speed: 1,000 Mbps
          Bishop, WV
          • GoNetspeed Avg. Speed: 10 Mbps
          • Shentel Avg. Speed: 1,000 Mbps
          Cucumber, WV
          • GoNetspeed Avg. Speed: 44 Mbps
          • Shentel Avg. Speed: 1,000 Mbps

          Shentel Cities

          Christiansburg, VA
          • Availability: 93.09%
          • Avg. Download Speed: 2,253 Mbps
          Forest, VA
          • Availability: 98.68%
          • Avg. Download Speed: 1,986 Mbps
          Radford, VA
          • Availability: 91.16%
          • Avg. Download Speed: 3,951 Mbps
          Lynchburg, VA
          • Availability: 17.85%
          • Avg. Download Speed: 1,680 Mbps
          Rocky Mount, VA
          • Availability: 95.83%
          • Avg. Download Speed: 1,970 Mbps