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MetroNet vs. Surf

Whether you’re researching MetroNet vs. Surf internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

MetroNet
Price: $39.95 - $109.95 / mo.
Speed: 1,000 - 5,120 Mbps
Internet Type: Fiber
Rating (Reviews): (74)

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Surf
Price: $30.00 - $95.00 / mo.
Speed: 25 - 8,000 Mbps
Internet Type: Fiber and fixed wireless
Rating (Reviews): (23)

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MetroNet and Surf compete directly in approximately 0.14% of their service areas, with MetroNet covering 8,333,057 people nationwide and Surf serving 786,177. MetroNet primarily delivers internet through a fiber connection; Surf specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of MetroNet and Surf’s availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

MetroNet vs. Surf | Pros & Cons

MetroNet Logo

Pros:

  • Multi-gig speeds available
  • Offers discounted intro pricing
  • Wide range of plan options
  • Customers praise connection speeds

Cons:

  • Limited service availability
  • Installation fees apply
  • Contracts required for best pricing

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Surf Logo

Pros:

  • Multi-gig speeds available
  • Up-front month-to-month pricing
  • No contracts required
  • Extensive fiber network

Cons:

  • Limited service availability
  • Limited plan variety
  • Speeds fluctuate during peak usage hours

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MetroNet vs. Surf | Availability

MetroNet and Surf have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | MetroNet Available | Surf Available | No Coverage

MetroNet currently offers internet service in 746 cities and 169 counties across 21 states, reaching approximately 8,333,057 residents. Their service area includes major markets like Indianapolis, IN; Chicago, IL; and Des Moines, IA. By comparison, Surf serves 786,177 residents in 371 cities and 58 counties in 3 states, with a presence in population centers such as Chicago, IL; Grand Rapids, MI; and Detroit, MI.

MetroNet has particularly strong coverage nationwide, where they serve 0 cities and 0 zip codes. Their Rural Coverage Ratio of 5 indicates they focuses heavily on urban areas, with limited service available in rural communities..

Surf is prominent in the East North Central region with service to 371 cities and 247 zip codes. With a Rural Coverage Ratio of 34, Surf primarily serves urban areas, though still maintaining moderate rural availability.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about MetroNet and Surf at your location, use our address search tool:

MetroNet vs. Surf | Speeds & Technology

MetroNet and Surf utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, MetroNet primarily delivers internet through fiber, available to 0.0% of their customers. Surf relies on fiber technology, which comprises 0.0% of their network, with fixed wireless available in less than 1% of their service locations.

In terms of potential speeds across the country, Surf offers higher overall speeds, with speeds for most covered areas averaging 5,488 Mbps compared to MetroNet’s average speed of 4,624 Mbps. When examining their overlapping service areas, Surf delivers faster speeds in 6.00% of locations where both providers operate, similar speeds in 0.00%, and slower speeds in 94.00%.

The availability of each provider’s fastest technology varies significantly by location. MetroNet’s premium Fiber service reaches 100.0% of their coverage area. Meanwhile, Surf’s top-tier Fiber is available to 97.4% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

MetroNet vs. Surf | Plans & Pricing

Below are the current internet plans and pricing details for MetroNet and Surf, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

MetroNet Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
100 Meg$39.95100 Mbps100 MbpsFiber
100 Mbps$39.95100 Mbps100 MbpsFiber
200 Meg$49.95200 Mbps200 MbpsFiber
200 Mbps$49.95200 Mbps200 MbpsFiber
500 Meg$60.00500 Mbps500 MbpsFiber
500 Mbps$60.00500 Mbps500 MbpsFiber
1 Gig$69.951000 Mbps1000 MbpsFiber
1 Gig$69.951000 Mbps1000 MbpsFiber
2 Gig$80.002000 Mbps2000 MbpsFiber
2 Gig$80.002000 Mbps2000 MbpsFiber
5 Gig$109.955000 Mbps5000 MbpsFiber
5 Gig$109.955000 Mbps5000 MbpsFiber

Sourced directly from MetroNet's FCC-mandated machine-readable broadband label data. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

MetroNet Plans

Surf Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
Surf 100$30.00100 MbpsNot listedFiber
Surf 300$55.00300 MbpsNot listedFiber
5/1 Mbps$59.955 Mbps1 MbpsFixed Wireless
Surf 500$75.00500 MbpsNot listedFiber
Surf 1 Gig$95.001000 MbpsNot listedFiber

Compiled from current advertised pricing across industry sources, last verified June 2026. Typical speeds shown are the advertised tier speeds. Pricing is subject to change and may not be available in all areas.

Surf Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

MetroNet vs. Surf | Customer Ratings & Reviews

Compare how real customers rate MetroNet and Surf based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, MetroNet earns an overall rating of 3.93 / 5 stars from 76 customer reviews, while Surf maintains a 3.96 / 5 rating from 24 reviews. Surf outperforms MetroNet by 0.0 points in overall satisfaction. MetroNet’s best-rated service is their Fiber offering at 3.95 / 5 stars, compared to Surf’s highest-rated service, Fiber, at 4.26 / 5 stars.

MetroNet Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 3.95 of 5 stars

(74)

MetroNet has an overall rating of 3.93 out of 5, with a total of 76 reviews and ratings across the United States. Their overall satisfaction score places them slightly higher than other internet providers nationwide.

Looking deeper into MetroNet’s ratings, their Fiber service (97% of reviews) averages 3.95 / 5 stars, lower than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our MetroNet Internet Reviews page.

Surf Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 4.26 of 5 stars

(19)

Fixed Wireless

Fixed Wireless: 2.80 of 5 stars

(5)

Surf has an overall rating of 3.96 out of 5, with a total of 24 reviews and ratings across the United States. Their overall satisfaction score places them slightly higher than other internet providers nationwide.

Looking deeper into Surf’s ratings, their Fiber service (79% of reviews) averages 4.26 / 5 stars, lower than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Surf Internet Reviews page.

MetroNet vs. Surf | Fees & Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

MetroNet Service

Fee

Installation Fee

$25.00

New Installation Charge

$150.00

(Optional) Premium WiFi Router

$15.00

early termination fee

Up to 75% of monthly recurring fees for remainder of the contract term. See https://www.metronetbusiness.com/earlyTerminationFees for full details.

Surf Service

Fee

Not Provided by Surf

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

MetroNet vs. Surf | Top Cities

MetroNet serves 746 cities while Surf is available in 371 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.

MetroNet Cities

Indianapolis, IN
  • Availability: 29.24%
  • Avg. Download Speed: 5,120 Mbps
Chicago, IL
  • Availability: 5.21%
  • Avg. Download Speed: 5,120 Mbps
Des Moines, IA
  • Availability: 59.18%
  • Avg. Download Speed: 5,120 Mbps
Lexington, KY
  • Availability: 90.18%
  • Avg. Download Speed: 5,120 Mbps
Minneapolis, MN
  • Availability: 7.44%
  • Avg. Download Speed: 5,120 Mbps

Overlapping Cities

Peru, IN
  • MetroNet Avg. Speed: 5,120 Mbps
  • Surf Avg. Speed: 8,000 Mbps
Warsaw, IN
  • MetroNet Avg. Speed: 5,120 Mbps
  • Surf Avg. Speed: 8,000 Mbps
Byron Center, MI
  • MetroNet Avg. Speed: 5,120 Mbps
  • Surf Avg. Speed: 8,000 Mbps
Grand Rapids, MI
  • MetroNet Avg. Speed: 5,120 Mbps
  • Surf Avg. Speed: 8,000 Mbps
Osceola, IN
  • MetroNet Avg. Speed: 5,120 Mbps
  • Surf Avg. Speed: 8,000 Mbps

Surf Cities

Chicago, IL
  • Availability: 1.61%
  • Avg. Download Speed: 6,239 Mbps
Grand Rapids, MI
  • Availability: 4.51%
  • Avg. Download Speed: 7,287 Mbps
Detroit, MI
  • Availability: 1.07%
  • Avg. Download Speed: 5,797 Mbps
Elkhart, IN
  • Availability: 46.97%
  • Avg. Download Speed: 2,245 Mbps
Goshen, IN
  • Availability: 66.35%
  • Avg. Download Speed: 1,004 Mbps