Which is better, Fidium or Pioneer Broadband?

Fidium is faster, cheaper to start and available to more people. Where both are offered (about 32,540 people), Fidium has the faster top speed for 60% of homes.

FasterFidiumTop speed 2,000 Mbps vs 1,000 Mbps; faster for 60% of homes where both are offered.

Cheaper to startFidiumFrom $30 a month, vs $72.95.

Better ratedToo close to callToo few reviews to compare yet (86 and 1).

Available to more peopleFidium5 million people in 21 states, vs 34,148 in 1 state.

Fidium
Price: $30.00 - $125.00 / mo.
Speed: 10 - 2,000 Mbps
Internet Type: Fiber, DSL, and cable
Rating (Reviews): (84)
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Pioneer Broadband
Price: $72.95 - $134.95 / mo.
Speed: 10 - 1,000 Mbps
Internet Type: Fiber and DSL
Rating (Reviews): (1)
View Plans

Fidium vs. Pioneer Broadband at a glance

Measure	Fidium	Pioneer Broadband
Available to	5 million people in 21 states	34,148 people in 1 state
Main technology	Fiber 68%, DSL 64%	Fiber 76%, DSL 67%
Top download speed filed with the FCC	2,000 Mbps	1,000 Mbps
Fastest plan we list	8,000 Mbps down, 8,000 Mbps up	5,000 Mbps down, 5,000 Mbps up
Starting price	$30 a month	$72.95 a month
Cheapest plan, first 2 years	$720 (300 Mbps plan)	$1,751 (1,000 Mbps plan)
Customer rating	3.4 of 5 (86 reviews)	5.0 of 5 (1 reviews)
Rated for speed	3.8 of 5	5.0 of 5
Rated for price	3.6 of 5	5.0 of 5
Where both are offered	About 32,540 people (95% of Pioneer Broadband's area); Fidium is faster for 60% of them

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Fidium and Pioneer Broadband are available

Fidium and Pioneer Broadband have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Fidium currently offers internet service in 2,364 cities and 197 counties across 21 states, reaching approximately 5,163,773 residents. Their service area includes major markets like Sacramento, CA; Houston, TX; and Boston, MA. By comparison, Pioneer Broadband serves 34,819 residents in 49 cities and 3 counties in 1 state, with a presence in population centers such as Presque Isle, ME; Houlton, ME; and Caribou, ME.

Each provider’s own page has its full coverage map, county by county: Fidium coverage map and Pioneer Broadband coverage map.

Availability changes from one street to the next. Check your address to see whether Fidium, Pioneer Broadband or both are offered at your home.

Fidium vs. Pioneer Broadband Speeds and Technology

Fidium and Pioneer Broadband utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Fidium offers higher overall speeds, with speeds for most covered areas averaging 1,287 Mbps compared to Pioneer Broadband’s average speed of 753 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Fidium’s premium Fiber service reaches 65.2% of their coverage area. Meanwhile, Pioneer Broadband’s top-tier Fiber is available to 75.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Fidium vs. Pioneer Broadband Plans and Prices

Below are the current internet plans and pricing details for Fidium and Pioneer Broadband, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Fidium vs. Pioneer Broadband Customer Ratings and Reviews

Compare how real customers rate Fidium and Pioneer Broadband based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Fidium earns an overall rating of 3.41 / 5 stars from 87 customer reviews, while Pioneer Broadband maintains a 5.00 / 5 rating from 1 reviews. Pioneer Broadband outperforms Fidium by 1.6 points in overall satisfaction. Fidium’s best-rated service is their Fiber offering at 3.61 / 5 stars, compared to Pioneer Broadband’s highest-rated service, Fiber, at 5.00 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Fidium vs. Pioneer Broadband Pros and Cons

Fidium

From 56 written customer reviews on ISP Reports and our plan data.

Pros

• Fast speeds: praised in 23 of 56 written reviews (11 call it slow). "They provide a very fast internet when it works"
• Reliable connection: praised in 22 of 56 written reviews (7 report outages). "it has always been reliable and affordable"
• Good value: praised in 18 of 56 written reviews (7 call it overpriced). "good speed for the price"

Cons

• Poor customer service: a complaint in 14 of 56 written reviews (10 praise the service). "Getting to actual customer service is difficult"
• Bills that go up: a complaint in 9 of 56 written reviews. "I usually notice a slight increase in price each year in the Spring"
• Billing errors: a complaint in 5 of 56 written reviews. "they charged me for THE FULL MONTH, they did not prorate the bill"

Pioneer Broadband

Too few written reviews to sum up yet (1); these lines come from our data.

Pros

Cons

Fidium vs. Pioneer Broadband Top Cities

Fidium serves 2,364 cities while Pioneer Broadband is available in 49 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.