Fidium Internet Reviews

This page provides comprehensive Fidium Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

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Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

(60)

DSL

(18)

Fidium has 78 reviews and ratings across the United States. Ratings by service type include: Fiber: 3.75, DSL: 2.94.

1-833-875-1335

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Maintained by:Carson WardData & methodology:Wes WardLast updated:{{date_modified_text}}June 30, 2026

Fidium Reviews by State

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Customer Reviews for Fidium Internet Service

Here are all 78 customer reviews for Fidium for you to sort and filter through. You can filter by DSL, fiber, and cable, and by state.

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Customer Reviews

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Bob S.

Fidium Fiber

May 10, 2026

We have been trying to cancel this provided for several months. The sent us the box to return our equipment pass the 30 days required for us to send the equipment back. We are still being charged for the service. We have called several time and continuously being charged. We are seniors in our 70's on a fixed income and would appreciate a company to honest and helpful. We feel as if they are cheaters.

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Kathy F.

Fidium Fiber

February 22, 2026

Fidium Fiber

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Ryan H.

Fidium Fiber

January 29, 2026

The customer service is horrible. We have called 6 times to inquire about a refund for the returned equipment. For two months, they denied receiving the equipment even though we had a FedEx delivery confirmation showing who signed for it even. That was Nov 2025. Now, Jan 2026, we still have not received or refund check in the mail. The only response I can get from them is that we need to wait another week because it was mailed out. This is ridiculous, it does not take 8 weeks for a piece of mail to traverse the USA. We are over 9 weeks since they report that they mailed it. If you have a choice, don't choose Fidium for internet. They are severely dishonest and one out of all the people I was transferred to actually spoke English. Maybe their way of causing you more frustration in hopes that you just give up. Too bad for them that I am too stubborn to stop.

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Kristian W

Fidium Fiber

January 10, 2026

I've been with my current internet provide for over 15 years, primarily because it has always been reliable and affordable. While there are other companies that offer faster and "cheaper" service, there are usually strings attached such as a rate hike after the initial 6 months. In addition, I've heard many people in my region talk about their frustrations with their internet provider's consistency in speed and even general availability. I've never had any of those issues with Consolidated Communications. I usually notice a slight increase in price each year in the Spring. When that happens, I give them a call and ask them if they can bring the price back down. They sign me up for another year of service and then I get the rate lowered once again. Due to that approach, my price has stayed essentially the same for about 10 years.

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