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Verizon Internet Reviews

This page provides comprehensive Verizon Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

Jump to: All Verizon Reviews | Verizon Availability

Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

Fiber: 3.89 of 5 stars
Fiber Speed: 4.19 of 5 stars
Fiber Affordability: 3.46 of 5 stars

(400)

Fixed Wireless

Fixed Wireless: 3.63 of 5 stars
Fixed Wireless Speed: 3.71 of 5 stars
Fixed Wireless Affordability: 3.40 of 5 stars

(330)

Verizon has 730 reviews and ratings across the United States. Ratings by service type include: Fiber: 3.89, Fixed Wireless: 3.63.

Verizon Reviews by State

The map below provides a state-by-state summary of our reviews, allowing you to easily compare metrics. Simply hover over a state to view its data, and click on a state to see all available providers.

Please note that you may see review counts in states that are greyed out, which can occur when a service provider no longer operates there, has sold operations to another company, or due to discrepancies in FCC data or user-reported provider information.

Customer Reviews for Verizon Internet Service

Here are all 730 customer reviews for Verizon for you to sort and filter through. You can filter by fixed wireless and fiber, and by state.

At ISP Reports, we stand out from competitors by providing full transparency and access to detailed, genuine user reviews. Unlike other websites that display Verizon reviews, we don’t delete negative reviews, or hide review details.

To read more about our reviews process, please click here.

Customer Reviews

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A Constableville, NY Customer

Verizon Fiber

June 08, 2026

Horrible service, and it goes down a lot, unlike the price keeps going up. The people you deal with are more like trying to sell you crap or tack on costs

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DL

Verizon Fiber

January 21, 2026

The speed of the internet is good but I wish the price was a little lower. There is also no data cap which I love. My old provider (Comcast) had a data cap which was horrible. The equipment Verizon provided me is also pretty good.

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A Lafayette, LA Customer

Verizon Fiber

January 20, 2026
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A Malden, MA Customer

Verizon Fiber

January 19, 2026
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Shannon A

Verizon Fiber

January 19, 2026

My internet has the best services with a higher speed

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Biggest Cities with Verizon Internet Service

See customer reviews for the biggest cities with Verizon Service. If we have no reviews for Verizon in that city, it will be listed as N/A.

New York, NY Reviews
  • Overall: 3.81 out of 5
  • Speed: 4.23 out of 5
  • Affordability: 3.39 out of 5
  • Rating Count: 57
Los Angeles, CA Reviews
  • Overall: 3.50 out of 5
  • Speed: 4.50 out of 5
  • Affordability: 3.50 out of 5
  • Rating Count: 2
Chicago, IL Reviews
  • Overall: 4.33 out of 5
  • Speed: 3.67 out of 5
  • Affordability: 4.67 out of 5
  • Rating Count: 3
Dallas, TX Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Houston, TX Reviews
  • Overall: 4.67 out of 5
  • Speed: 5.00 out of 5
  • Affordability: 4.67 out of 5
  • Rating Count: 3
Washington, DC Reviews
  • Overall: 4.17 out of 5
  • Speed: 4.33 out of 5
  • Affordability: 3.17 out of 5
  • Rating Count: 6
Philadelphia, PA Reviews
  • Overall: 4.05 out of 5
  • Speed: 4.35 out of 5
  • Affordability: 3.30 out of 5
  • Rating Count: 20
Miami, FL Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Atlanta, GA Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.50 out of 5
  • Affordability: 3.50 out of 5
  • Rating Count: 2
Boston, MA Reviews
  • Overall: 3.60 out of 5
  • Speed: 4.20 out of 5
  • Affordability: 3.20 out of 5
  • Rating Count: 5
Phoenix, AZ Reviews
  • Overall: 5.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 1
San Francisco, CA Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Riverside, CA Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Detroit, MI Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Seattle, WA Reviews
  • Overall: 3.50 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 3.00 out of 5
  • Rating Count: 2