9 Best Internet Providers in Pitt County, NC
Find internet availability by address in Pitt County, NC
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Pitt County ISP Report Card | Business Internet in Pitt County
| Pitt County ISP Report Card | B+ | |
| Download Speed for Most Households | 4,007 Mbps | |
| Number of Internet Service Providers | 9 | |
| Real Pitt County Customer Ratings | 6 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Pitt County has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pitt County.
Pitt County overview
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Pitt County has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pitt County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Optimum
Connection
Customer Rating
Cable
Brightspeed
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
MetroNet
Connection
Customer Rating
Fiber
Spectrum
Connection
Customer Rating
Fiber
Cable
Above are the top 4 providers in Pitt County, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Pitt County ratings may vary and are shown below.
Who is the Best Internet Provider in Pitt County, NC?
T-Mobile Home Internet is the best internet provider in Pitt County based on North Carolina customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Pitt County, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 94.87% of the county.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Pitt County, North Carolina, and customers throughout the country.
Top Rated Internet Providers in Pitt County
Local, State, and National Ratings for all Pitt County Internet Providers
| ISP / Tech Type | Pitt County Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (11) | (322) | View Plans | ||
| MetroNet | (1) | (3) | (75) | View Plans | ||
| Optimum | (3) | (12) | (270) | View Plans | ||
| Brightspeed | (1) | (16) | (75) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (52) | (1007) | View Plans | ||
| Verizon | (0) | (8) | (783) | View Plans | ||
| Spectrum | (0) | (204) | (1881) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| HarvestBeam | (0) | (0) | (0) | View Plans |
Based on 307 reviews from North Carolina internet customers, T-Mobile Home Internet is the best internet service provider for Pitt County residents. T-Mobile Home Internet was rated at an average of 3.91 out of 5 in our report for overall customer satisfaction. MetroNet wins for second-place in North Carolina, with 4.00 out of 5 stars and 65.9% coverage in Pitt County.
At a national level, based on 4428 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Pitt County?
a different provider.
Coverage map for each provider in Pitt County
- MetroNet - fiber coverage map
- Brightspeed - fiber coverage map
- Optimum - cable coverage map
- Verizon - fixed wireless coverage map
- Spectrum - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Spectrum - cable coverage map
- Brightspeed - dsl coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- HarvestBeam - fixed wireless coverage map
- Brightspeed - fixed wireless coverage map

Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Pitt County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, MetroNet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Pitt County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| MetroNet | 5,120 Mbps | ||
| Brightspeed | 2,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Optimum | 940 Mbps | ||
| Verizon | 300 Mbps | ||
| HarvestBeam | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Pitt County
| ISP / Tech Type | Pitt County Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (11) | (322) | View Plans | ||
| MetroNet | (1) | (3) | (75) | View Plans | ||
| Optimum | (3) | (12) | (270) | View Plans | ||
| Brightspeed | (1) | (16) | (75) | View Plans | ||
| AT&T | (0) | (52) | (1007) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Spectrum | (0) | (204) | (1881) | View Plans | ||
| Verizon | (0) | (8) | (783) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| HarvestBeam | (0) | (0) | (0) | View Plans |
Based on data reported by Pitt County ISPs to the FCC, the fastest speeds in the county are available through MetroNet. The company offers speeds up to 5,120 Mbps in Pitt County. Therefore, the average customer can get up to 5,120 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the county rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Pitt County?
North Carolina customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. MetroNet is rated in second place for affordability by the company’s Pitt County customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Pitt County, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Pitt County
| ISP / Tech Type | Pitt County Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (11) | (322) | View Plans | ||
| MetroNet | (1) | (3) | (75) | View Plans | ||
| Optimum | (3) | (12) | (270) | View Plans | ||
| Brightspeed | (1) | (16) | (75) | View Plans | ||
| Verizon | (0) | (8) | (783) | View Plans | ||
| AT&T | (0) | (52) | (1007) | View Plans | ||
| Spectrum | (0) | (204) | (1881) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| HarvestBeam | (0) | (0) | (0) | View Plans |
Pitt County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Pitt County below, including the metrics used and how Pitt County compares to the rest of North Carolina and nation.
| Metric
(hover for details)
|
Pitt County | North Carolina | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Pitt County that have a Fiber internet connection available to their home. | 87.00% | 78.03% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 4,007 Mbps | 3,577 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Pitt County. | 7.1 | 7.3 | 7.1 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.4 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 12% | 16% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 95% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 89% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 69% | 77% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 71% | 78% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Pitt County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Pitt County is B+, which is comparable to other counties. The local demand for broadband internet connectivity in Pitt County is high with a score of 52 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Pitt County have done a average job meeting the needs of its residents.
The Pitt County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
89% of Pitt County households have an internet connection despite having 97.97% availability. 69% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 69% of households have a broadband connection such as fiber, cable or DSL available to their home, 71% subscribe to it. A moderate amount of Pitt County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Pitt County?
- ISP Report Card: A-
- Digital Connectivity Index: 33 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 47 / 100
- ISP Report Card: B
- Digital Connectivity Index: 71 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 7 / 100
- ISP Report Card: C
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B
- Digital Connectivity Index: 60 / 100
- ISP Report Card: B
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 55 / 100
How Much Speed does a Pitt County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Pitt County is 2.4, which is smaller than the North Carolina average of 2.5 and smaller than the national average of 2.7. Pitt County’s average household income is $68,078 which is about average for the North Carolina average of $83,207 and about average for the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Pitt County also has 23% of its population enrolled in school between the 6th grade and college level, this is higher than the North Carolina average of 16%. Additionally, 12% of residents work from home, which is lower than the 16% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Pitt County has an average need for internet connectivity and speeds.
Compared to the rest of the country, Pitt County households are about average when it comes to technological engagement. 95% of households have some sort of computing device, 82% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Pitt County?
Brightspeed Fiber in Pitt County, NC
Brightspeed offers Fiber service to 69.2% of Pitt County homes. Across the county, Brightspeed Fiber has speeds up to 1,898 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in Pitt County from Brightspeed in terms of customer satisfaction.
MetroNet Fiber in Pitt County, NC
MetroNet offers Fiber service to 65.9% of Pitt County homes. Across the county, MetroNet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
Spectrum Fiber in Pitt County, NC
Spectrum offers Fiber service to 7.0% of Pitt County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Pitt County?
Optimum Cable in Pitt County, NC
Optimum offers Cable service to 87.9% of Pitt County homes. Across the county, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
Spectrum Cable in Pitt County, NC
Spectrum offers Cable service to 5.8% of Pitt County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Pitt County?
Brightspeed DSL in Pitt County, NC
Brightspeed offers DSL service to 86.1% of Pitt County homes. Across the county, Brightspeed DSL has speeds up to 41 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 100, with an average of 4.4 Mbps throughout the county. Brightspeed DSL is rated higher than other types of internet service available in Pitt County from Brightspeed in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Pitt County?
T-Mobile Home Internet Fixed Wireless in Pitt County, NC
T-Mobile Home Internet offers Fixed Wireless service to 94.9% of Pitt County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 65 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the county.
EarthLink Fixed Wireless in Pitt County, NC
EarthLink offers Fixed Wireless service to 86.4% of Pitt County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 31 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.4 Mbps throughout the county.
AT&T Fixed Wireless in Pitt County, NC
AT&T offers Fixed Wireless service to 86.4% of Pitt County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 31 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.4 Mbps throughout the county.
Verizon Fixed Wireless in Pitt County, NC
Verizon offers Fixed Wireless service to 85.3% of Pitt County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 240 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the county.
HarvestBeam Fixed Wireless in Pitt County, NC
HarvestBeam offers Fixed Wireless service to 15.3% of Pitt County homes. Across the county, HarvestBeam Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Brightspeed Fixed Wireless in Pitt County, NC
Brightspeed offers Fixed Wireless service to 3.2% of Pitt County homes. Across the county, Brightspeed Fixed Wireless has speeds up to 10 Mbps
Which ISP Should You Choose in Pitt County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Pitt County is T-Mobile Home Internet.
- The fastest internet provider should be MetroNet. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Pitt County is T-Mobile Home Internet.
- HughesNet, Viasat, and Brightspeed has the broadest coverage in Pitt County, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Pitt County compare to other cities with a similar population?
To see how Pitt County stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Pitt County’s B+ ISP Report Card and 52 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 57 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 53 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 57 / 100
- ISP Report Card: B
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 51 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 73 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 86 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 55 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Pitt County
Customer Reviews
Jodi
Brightspeed DSL
November 12, 2025 Our internet continues to fail. We have outages frequently. The wait time for repair on their faulty lines is atrocious. 8 weeks wait on a technician the last time. This time 24 days and counting. The only way I can get any traction (and get a technician scheduled) is with the BBB. After 13 days of working with the company (and no technician scheduled), they received my BBB complaint on day 14, and magically a technician was scheduled (albeit 10 days out). Each technician that has serviced (or tried to service) our lines has said the same thing. Our lines are old, and are no longer maintained by Brightspeed with the introduction of fiber lines (which we have been told we do not have access to despite many requests). Our failure will continue, and the shotty internet connection in between will continue to happen until we are upgraded. Even with the upgrade, the customer service and the repair process will still remain. If you have any other option, I suggest you try it.
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Edward B
T-Mobile Home Internet Fixed Wireless
April 29, 2025 Very good speed and functionality. Call and videos are don't buffer or stall. Also, device hold good charge and is durable.
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brian k
Optimum Cable
September 11, 2024 very good
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Sue
MetroNet Fiber
May 22, 2023 I just switched last month from Optimum to metro net. I was so fed up with optimum! Service was not good, billing was always confusing, customer service was either rude or confusing on answering questions. But we all know ALL service providers have 0 customer loyalty. I will not jump to the conclusion that Metro Net will be better with billing or customer service but thus far the technician was knowledgeable, friendly and informative. The speed of my internet service is great, and it is such a relief and joy this last month compared to the problems I had with Optimum.
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Tammy F.
Optimum Cable
April 11, 2023 Customer service is the worse. They schedule you and then you wait all day and they don't show up. Installers are not trained well and spend the whole time on their phone being Told how to install. Out TV service has never worked and I don't have all day to wait, we got a cheaper price to add the TV but to me that makes no sense. But since it was cheaper to pay for internet we have TV service that has not worked for 3 years. Internet cuts in and out all day, and speed goes up and down. It does not good to call, because they put you on hold forever and nothing improves. It's the only option so we suffer with them.
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