20 Best Internet Providers in Shelby County, IL
Find internet availability by address in Shelby County, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Shelby County ISP Report Card | Business Internet in Shelby County
| Shelby County ISP Report Card | B- | |
| Download Speed for Most Households | 1,957 Mbps | |
| Number of Internet Service Providers | 20 | |
| Real Shelby County Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Shelby County has 20 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Shelby County.
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Shelby County has 20 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Shelby County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Fidium
Connection
Customer Rating
Fiber
DSL
Sparklight
Connection
Customer Rating
Cable
Conxxus
Connection
Customer Rating
Fiber
Frontier
Connection
Customer Rating
DSL
Above are the top 4 providers in Shelby County, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shelby County ratings may vary and are shown below.
Who is the Best Internet Provider in Shelby County, IL?
CTI Fiber is the best internet provider in Shelby County based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, CTI Fiber had the best reviews at the local, state, and national levels versus all available providers in Shelby County, making it a solid recommendation among providers with reviews. Unfortunately, CTI Fiber is an option for 8.45% of the county.
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The chart and table below show average customer ratings from customers in Shelby County, Illinois, and customers throughout the country.
Top Rated Internet Providers in Shelby County
Local, State, and National Ratings for all Shelby County Internet Providers
| ISP / Tech Type | Shelby County Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Conxxus | (0) | (4) | (4) | View Plans | ||
| Verizon | (0) | (10) | (723) | View Plans | ||
| CTI Fiber | (0) | (1) | (2) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (284) | View Plans | ||
| AT&T | (0) | (47) | (924) | View Plans | ||
| Fidium | (0) | (4) | (70) | View Plans | ||
| Sparklight | (0) | (5) | (73) | View Plans | ||
| Mediacom | (0) | (17) | (84) | View Plans | ||
| Frontier | (0) | (4) | (143) | View Plans | ||
| Wisper Internet | (0) | (1) | (2) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| Wabash Communications | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (14) | View Plans | ||
| GigFire | (0) | (0) | (1) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| PWR-net | (0) | (0) | (0) | View Plans | ||
| Shawnee Communications | (0) | (0) | (0) | View Plans | ||
| KNR Wireless | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Seamless Fiber Innovations | (0) | (0) | (0) | View Plans |
Based on 109 reviews from Illinois internet customers, CTI Fiber is the best internet service provider for Shelby County residents. CTI Fiber was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Conxxus wins for second-place in Illinois, with 4.50 out of 5 stars and 22.7% coverage in Shelby County.
At a national level, based on 2384 national reviews for any of the providers listed above, Wabash Communications is rated higher than any other provider, with a rating of 4.00 out of 5.
Which Providers are Available at my Home in Shelby County?
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Internet Availability Key
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Shelby County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by CTI Fiber. On the other hand, based on data provided by the internet providers to the FCC, Conxxus should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Shelby County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Conxxus | 5,000 Mbps | ||
| CTI Fiber | 2,000 Mbps | ||
| Fidium Fiber | 2,000 Mbps | ||
| Wabash Communications | 1,000 Mbps | ||
| Seamless Fiber Innovations | 1,000 Mbps | ||
| Mediacom | 1,000 Mbps | ||
| Sparklight | 1,000 Mbps | ||
| Nextlink | 1,000 Mbps | ||
| Wisper Internet | 400 Mbps | ||
| Verizon | 300 Mbps | ||
| GigFire | 150 Mbps | ||
| Frontier Communications | 115 Mbps | ||
| Shawnee Communications | 100 Mbps | ||
| KNR Wireless | 100 Mbps | ||
| Community Fiber Solutions (CFS) | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Rise Broadband | 50 Mbps | ||
| HughesNet | 25 Mbps | ||
| PWR-net | 10 Mbps |
Customer Ratings for Internet Provider Speeds in Shelby County
| ISP / Tech Type | Shelby County Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Conxxus | (0) | (4) | (4) | View Plans | ||
| CTI Fiber | (0) | (1) | (2) | View Plans | ||
| Fidium | (0) | (4) | (70) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (284) | View Plans | ||
| Mediacom | (0) | (17) | (84) | View Plans | ||
| Verizon | (0) | (10) | (723) | View Plans | ||
| Sparklight | (0) | (5) | (73) | View Plans | ||
| AT&T | (0) | (47) | (924) | View Plans | ||
| Frontier | (0) | (4) | (143) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Wisper Internet | (0) | (1) | (2) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| Wabash Communications | (0) | (0) | (1) | View Plans | ||
| Nextlink | (0) | (0) | (14) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| GigFire | (0) | (0) | (1) | View Plans | ||
| PWR-net | (0) | (0) | (0) | View Plans | ||
| Shawnee Communications | (0) | (0) | (0) | View Plans | ||
| KNR Wireless | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Seamless Fiber Innovations | (0) | (0) | (0) | View Plans |
Based on data reported by Shelby County ISPs to the FCC, the fastest speeds in the county are available through Conxxus. The company offers speeds up to 5,000 Mbps in Shelby County. Therefore, the average customer can get up to 5,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the county rated their satisfaction with internet speed highest with CTI Fiber. This indicates CTI Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Shelby County?
Illinois customers rate CTI Fiber as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
CTI Fiber received a local rating of 3.00 out of 5, which is much lower than the average across all internet providers in the country. Conxxus is rated in second place for affordability by the company’s Shelby County customers with an average price rating of 4.50 out of 5.
The chart and graph below show how customers in Shelby County, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Shelby County
| ISP / Tech Type | Shelby County Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Conxxus | (0) | (4) | (4) | View Plans | ||
| Frontier | (0) | (4) | (143) | View Plans | ||
| Verizon | (0) | (10) | (723) | View Plans | ||
| Fidium | (0) | (4) | (70) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (284) | View Plans | ||
| AT&T | (0) | (47) | (924) | View Plans | ||
| Sparklight | (0) | (5) | (73) | View Plans | ||
| CTI Fiber | (0) | (1) | (2) | View Plans | ||
| Mediacom | (0) | (17) | (84) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Wisper Internet | (0) | (1) | (2) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| Wabash Communications | (0) | (0) | (1) | View Plans | ||
| GigFire | (0) | (0) | (1) | View Plans | ||
| Nextlink | (0) | (0) | (14) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| PWR-net | (0) | (0) | (0) | View Plans | ||
| Shawnee Communications | (0) | (0) | (0) | View Plans | ||
| KNR Wireless | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Seamless Fiber Innovations | (0) | (0) | (0) | View Plans |
Shelby County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Shelby County below, including the metrics used and how Shelby County compares to the rest of Illinois and nation.
| Metric
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|
Shelby County | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Shelby County that have a Fiber internet connection available to their home. | 53.51% | 44.05% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,957 Mbps | 2,791 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Shelby County. | 6.5 | 7.1 | 6.8 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.4 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 6% | 14% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 91% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 87% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 61% | 74% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 62% | 75% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Shelby County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Shelby County is B-, which is comparable to other counties. The local demand for broadband internet connectivity in Shelby County is high with a score of 39 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Shelby County have done a poor job meeting the needs of its residents.
The Shelby County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
87% of Shelby County households have an internet connection despite having 99.31% availability. 61% of households have fiber, cable, or DSL, 17% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 61% of households have a broadband connection such as fiber, cable or DSL available to their home, 62% subscribe to it. A moderate amount of Shelby County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Shelby County?
- ISP Report Card: B-
- Digital Connectivity Index: 33 / 100
- ISP Report Card: B
- Digital Connectivity Index: 44 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 29 / 100
- ISP Report Card: B
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B
- Digital Connectivity Index: 42 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 43 / 100
- ISP Report Card: C
- Digital Connectivity Index: 33 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 34 / 100
- ISP Report Card: C
- Digital Connectivity Index: 51 / 100
How Much Speed does a Shelby County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Shelby County is 2.4, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. Shelby County's average household income is $70,425 which is lower than the Illinois average of $93,298 and about average for the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Shelby County also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Illinois average of 16%. Additionally, 6% of residents work from home, which is lower than the 14% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Shelby County has a low need for internet connectivity and speeds.
Compared to the rest of the country, Shelby County households are more technology-disengaged. 91% of households have some sort of computing device, 71% have desktops or laptops in the home, and 87% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Shelby County?
Fidium Fiber in Shelby County, IL
Fidium Fiber offers Fiber service to 26.1% of Shelby County homes. Across the county, Fidium Fiber has speeds up to 2,000 Mbps
Conxxus Fiber in Shelby County, IL
Conxxus offers Fiber service to 22.7% of Shelby County homes. Across the county, Conxxus Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps
CTI Fiber in Shelby County, IL
CTI Fiber offers Fiber service to 8.4% of Shelby County homes. Across the county, CTI Fiber is the only type of service available from the company, with speeds up to 1,984 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for CTI Fiber.
Seamless Fiber Innovations Fiber in Shelby County, IL
Seamless Fiber Innovations offers Fiber service to 4.1% of Shelby County homes. Across the county, Seamless Fiber Innovations Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Wabash Communications Fiber in Shelby County, IL
Wabash Communications offers Fiber service to 2.2% of Shelby County homes. Across the county, Wabash Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Shelby County?
Sparklight Cable in Shelby County, IL
Sparklight offers Cable service to 35.1% of Shelby County homes. Across the county, Sparklight Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Mediacom Cable in Shelby County, IL
Mediacom offers Cable service to 13.1% of Shelby County homes. Across the county, Mediacom Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Shelby County?
Fidium DSL in Shelby County, IL
Fidium Fiber offers DSL service to 50.9% of Shelby County homes. Across the county, Fidium DSL has speeds up to 112 Mbps, with speeds from 10 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 75, with an average of 17 Mbps throughout the county. Fidium DSL is rated lower than other types of internet service available in Shelby County from Fidium in terms of customer satisfaction.
Frontier DSL in Shelby County, IL
Frontier Communications offers DSL service to 21.9% of Shelby County homes. Across the county, Frontier DSL is the only type of service available from the company, with speeds up to 44 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.8 Mbps throughout the county.
Which Fixed Wireless and LTE Internet Providers are Available in Shelby County?
GigFire Fixed Wireless in Shelby County, IL
GigFire offers Fixed Wireless service to 78.3% of Shelby County homes. Across the county, GigFire Fixed Wireless is the only type of service available from the company, with speeds up to 148 Mbps, with speeds from 100 Mpbs up to 150 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 130, with an average of 126 Mbps throughout the county.
EarthLink Fixed Wireless in Shelby County, IL
EarthLink offers Fixed Wireless service to 71.6% of Shelby County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.4 Mbps throughout the county.
AT&T Fixed Wireless in Shelby County, IL
AT&T offers Fixed Wireless service to 71.6% of Shelby County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.4 Mbps throughout the county.
T-Mobile Home Internet Fixed Wireless in Shelby County, IL
T-Mobile Home Internet offers Fixed Wireless service to 62.0% of Shelby County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 60 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the county.
Nextlink Fixed Wireless in Shelby County, IL
Nextlink offers Fixed Wireless service to 50.2% of Shelby County homes. Across the county, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 557 Mbps, with speeds from 200 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 500, with an average of 239 Mbps throughout the county.
Community Fiber Solutions Fixed Wireless in Shelby County, IL
Community Fiber Solutions (CFS) offers Fixed Wireless service to 44.8% of Shelby County homes. Across the county, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
PWR-net Fixed Wireless in Shelby County, IL
PWR-net offers Fixed Wireless service to 23.2% of Shelby County homes. Across the county, PWR-net Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps
Verizon Fixed Wireless in Shelby County, IL
Verizon offers Fixed Wireless service to 15.3% of Shelby County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Rise Broadband Fixed Wireless in Shelby County, IL
Rise Broadband offers Fixed Wireless service to 13.7% of Shelby County homes. Across the county, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 10, with an average of 8.5 Mbps throughout the county.
Wisper Internet Fixed Wireless in Shelby County, IL
Wisper Internet offers Fixed Wireless service to 13.6% of Shelby County homes. Across the county, Wisper Internet Fixed Wireless is the only type of service available from the company, with speeds up to 355 Mbps, with speeds from 100 Mpbs up to 400 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 30, with an average of 28 Mbps throughout the county.
KNR Wireless Fixed Wireless in Shelby County, IL
KNR Wireless offers Fixed Wireless service to 8.5% of Shelby County homes. Across the county, KNR Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Shawnee Communications Fixed Wireless in Shelby County, IL
Shawnee Communications offers Fixed Wireless service to 7.0% of Shelby County homes. Across the county, Shawnee Communications Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which ISP Should You Choose in Shelby County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Shelby County is CTI Fiber.
- The fastest internet provider should be Conxxus. Considering speed for the money and reliability in speeds, CTI Fiber may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Shelby County is CTI Fiber.
- Viasat, HughesNet, and GigFire has the broadest coverage in Shelby County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Shelby County compare to other cities with a similar population?
To see how Shelby County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Shelby County's B- ISP Report Card and 39 / 100 Digital Connectivity Index.
- ISP Report Card: C-
- Digital Connectivity Index: 69 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 28 / 100
- ISP Report Card: B
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 51 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 34 / 100
- ISP Report Card: B
- Digital Connectivity Index: 38 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 65 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 23 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 45 / 100
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