Centurylink Internet Reviews
This page provides comprehensive Centurylink Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.
This page provides comprehensive Centurylink Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.
Centurylink has 168 reviews and ratings across the United States.
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Here are all 168 customer reviews for Centurylink for you to sort and filter through. You can filter by DSL and fiber, and by state.
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January 23, 2026 Century Link customer service is terrible. They seem to use an offshore call center that never knows what is going on locally and why service is down or faulty. Speeds are quite slow comparative to other companies, but we are used to it now.
January 21, 2026 CenturyLink is a very decent Internet provider. Speeds are above average. I have only had a few episodes of "No Internet" due to storms but CenturyLink was able to quickly fix the issue & had my Internet service up & running within a few hours.
December 20, 2025 The customer service is not 24 hours and things go wrong a lot with connectivity.
December 15, 2025 I have had century link since I bought my house and it has never worked well on my phone. Every time I get home I have to disconnect my phone from WiFi to do anything. It works for my home security and cameras and streaming devices, but for my phone specifically the signal is just awful and there seems to be no fix.
December 06, 2025 I've had Century Link for several years now. Overall, I am satisfied with it. I do have the occasional outage, but it usually doesn't last more than a few minutes unless it is the actual power that is the cause of the outage. I spend a great deal of time at another family members home and compared to their internet, I would say Century Link is superior. When visiting with family, I have constant interruptions with their internet.
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See customer reviews for the biggest cities with Centurylink Service. If we have no reviews for Centurylink in that city, it will be listed as N/A.