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Centurylink Internet Reviews

This page provides comprehensive Centurylink Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

Jump to: All Centurylink Reviews | Centurylink Availability

Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

Fiber: 3.80 of 5 stars
Fiber Speed: 3.92 of 5 stars
Fiber Affordability: 3.80 of 5 stars

(59)

DSL

DSL: 2.97 of 5 stars
DSL Speed: 2.87 of 5 stars
DSL Affordability: 3.26 of 5 stars

(109)

Centurylink has 168 reviews and ratings across the United States. Ratings by service type include: Fiber: 3.80, DSL: 2.97.

Centurylink Reviews by State

The map below provides a state-by-state summary of our reviews, allowing you to easily compare metrics. Simply hover over a state to view its data, and click on a state to see all available providers.

Please note that you may see review counts in states that are greyed out, which can occur when a service provider no longer operates there, has sold operations to another company, or due to discrepancies in FCC data or user-reported provider information.

Customer Reviews for Centurylink Internet Service

Here are all 168 customer reviews for Centurylink for you to sort and filter through. You can filter by DSL and fiber, and by state.

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Customer Reviews

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An Arizona Customer

Centurylink DSL

January 23, 2026

Century Link customer service is terrible. They seem to use an offshore call center that never knows what is going on locally and why service is down or faulty. Speeds are quite slow comparative to other companies, but we are used to it now.

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Melissa P

Centurylink DSL

January 21, 2026

CenturyLink is a very decent Internet provider. Speeds are above average. I have only had a few episodes of "No Internet" due to storms but CenturyLink was able to quickly fix the issue & had my Internet service up & running within a few hours.

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An Oregon Customer

Centurylink Fiber

December 20, 2025

The customer service is not 24 hours and things go wrong a lot with connectivity.

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A Omaha, NE Customer

Centurylink DSL

December 15, 2025

I have had century link since I bought my house and it has never worked well on my phone. Every time I get home I have to disconnect my phone from WiFi to do anything. It works for my home security and cameras and streaming devices, but for my phone specifically the signal is just awful and there seems to be no fix.

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Cindy J

Centurylink DSL

December 06, 2025

I've had Century Link for several years now. Overall, I am satisfied with it. I do have the occasional outage, but it usually doesn't last more than a few minutes unless it is the actual power that is the cause of the outage. I spend a great deal of time at another family members home and compared to their internet, I would say Century Link is superior. When visiting with family, I have constant interruptions with their internet.

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Biggest Cities with Centurylink Internet Service

See customer reviews for the biggest cities with Centurylink Service. If we have no reviews for Centurylink in that city, it will be listed as N/A.

Phoenix, AZ Reviews
  • Overall: 3.75 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.50 out of 5
  • Rating Count: 4
Seattle, WA Reviews
  • Overall: 3.20 out of 5
  • Speed: 3.00 out of 5
  • Affordability: 3.60 out of 5
  • Rating Count: 5
Minneapolis, MN Reviews
  • Overall: 4.00 out of 5
  • Speed: 5.00 out of 5
  • Affordability: 3.00 out of 5
  • Rating Count: 1
Tampa, FL Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Portland, OR Reviews
  • Overall: 3.67 out of 5
  • Speed: 4.17 out of 5
  • Affordability: 3.50 out of 5
  • Rating Count: 6
Denver, CO Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Orlando, FL Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Las Vegas, NV Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 1
Salt Lake City, UT Reviews
  • Overall: 3.33 out of 5
  • Speed: 3.67 out of 5
  • Affordability: 3.67 out of 5
  • Rating Count: 3
Tucson, AZ Reviews
  • Overall: 4.33 out of 5
  • Speed: 4.67 out of 5
  • Affordability: 4.67 out of 5
  • Rating Count: 3
Omaha, NE Reviews
  • Overall: 2.33 out of 5
  • Speed: 2.67 out of 5
  • Affordability: 3.00 out of 5
  • Rating Count: 3
Albuquerque, NM Reviews
  • Overall: 3.00 out of 5
  • Speed: 2.00 out of 5
  • Affordability: 2.00 out of 5
  • Rating Count: 1
Boise, ID Reviews
  • Overall: 2.00 out of 5
  • Speed: 3.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 1
Fort Myers, FL Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Colorado Springs, CO Reviews
  • Overall: 2.50 out of 5
  • Speed: 3.50 out of 5
  • Affordability: 2.00 out of 5
  • Rating Count: 2