Which is better, EarthLink or Concord Broadband?

Concord Broadband is faster where you can get it, but EarthLink reaches 15,183 times as many people, so at most addresses EarthLink is the one on offer. Where both are offered (about 10,925 people), Concord Broadband has the faster top speed for 99% of homes.

FasterConcord BroadbandFaster for 99% of homes where both are offered.

Cheaper to startToo close to callWe do not list plans for both yet.

Better ratedToo close to callToo few reviews to compare yet (15 and 1).

Available to more peopleEarthLink267.1 million people in 49 states, vs 17,590 in 1 state.

EarthLink
Price: $39.95 - $149.95 / mo.
Speed: 10 - 5,000 Mbps
Internet Type: Fixed wireless, fiber, and DSL
Rating (Reviews): (15)
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Concord Broadband
Price: Unavailable, please see site for details
Speed: 1,000 Mbps
Internet Type: Fiber
Rating (Reviews): (1)
View Plans

EarthLink vs. Concord Broadband at a glance

Measure	EarthLink	Concord Broadband
Available to	267.1 million people in 49 states	17,590 people in 1 state
Main technology	Fixed wireless 84%, fiber 43%, DSL 42%	Fiber 100%
Top download speed filed with the FCC	5,000 Mbps	1,000 Mbps
Fastest plan we list	5,000 Mbps	Not listed
Starting price	$39.95 a month	Not listed
Cheapest plan, first 2 years	$959 (100 Mbps plan)	Not listed
Customer rating	3.4 of 5 (15 reviews)	5.0 of 5 (1 reviews)
Rated for speed	2.9 of 5	5.0 of 5
Rated for price	2.9 of 5	5.0 of 5
Where both are offered	About 10,925 people (62% of Concord Broadband's area); Concord Broadband is faster for 99% of them

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where EarthLink and Concord Broadband are available

EarthLink and Concord Broadband have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

EarthLink currently offers internet service in 41,582 cities and 2,954 counties across 49 states, reaching approximately 270,850,292 residents. Their service area includes major markets like New York, NY; Los Angeles, CA; and Chicago, IL. By comparison, Concord Broadband serves 17,590 residents in 6 cities and 1 counties in 1 state, with a presence in population centers such as Boston, MA; Concord, MA; and West Concord, MA.

Each provider’s own page has its full coverage map, county by county: EarthLink coverage map and Concord Broadband coverage map.

Availability changes from one street to the next. Check your address to see whether EarthLink, Concord Broadband or both are offered at your home.

EarthLink vs. Concord Broadband Speeds and Technology

EarthLink and Concord Broadband utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, EarthLink offers higher overall speeds, with speeds for most covered areas averaging 1,526 Mbps compared to Concord Broadband’s average speed of 1,000 Mbps.

The availability of each provider’s fastest technology varies significantly by location. EarthLink’s premium Fiber service reaches 42.5% of their coverage area. Meanwhile, Concord Broadband’s top-tier Fiber is available to 100.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

EarthLink vs. Concord Broadband Plans and Prices

Below are the current internet plans and pricing details for EarthLink, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table. Unfortunately, Concord Broadband has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

If you represent Concord Broadband, getting listed is simple: publish your machine-readable broadband label file, or send your current plan lineup through our contact page, and your plans will appear here shortly after verification.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

EarthLink vs. Concord Broadband Customer Ratings and Reviews

Compare how real customers rate EarthLink and Concord Broadband based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, EarthLink earns an overall rating of 3.40 / 5 stars from 15 customer reviews, while Concord Broadband maintains a 5.00 / 5 rating from 1 reviews. Concord Broadband outperforms EarthLink by 1.6 points in overall satisfaction. EarthLink’s best-rated service is their Fiber offering at 3.67 / 5 stars, compared to Concord Broadband’s highest-rated service, Fiber, at 5.00 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

EarthLink vs. Concord Broadband Pros and Cons

EarthLink

From 11 written customer reviews on ISP Reports and our plan data.

Pros

• Fast speeds: praised in 4 of 11 written reviews (3 call it slow). "connection speed is awesome, no buffering"
• Good value: praised in 3 of 11 written reviews. "The price is manageable at around $90 per month"

Cons

• Poor customer service: a complaint in 3 of 11 written reviews. "Your customer service sucks"
• Slow uploads: 30 Mbps up on its 300 Mbps plan.
• Data caps on some plans.

Concord Broadband

Too few written reviews to sum up yet (1); these lines come from our data.

Pros

• Faster where both are offered: the faster top speed for 99% of those homes.

Cons

EarthLink vs. Concord Broadband Top Cities

EarthLink serves 41,582 cities while Concord Broadband is available in 6 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.