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Neptuno vs. Lumos Networks

Whether you’re researching Neptuno vs. Lumos Networks internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Neptuno Networks
Price: $69.95 - $99.95 / mo.
Speed: 100 - 1,000 Mbps
Internet Type: Fixed wireless and fiber
Rating (Reviews): (0)

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Lumos Networks
Price: $40.00 - $100.00 / mo.
Speed: 10 - 5,000 Mbps
Internet Type: Fiber and DSL
Rating (Reviews): (27)

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Neptuno and Lumos Networks compete directly in approximately 0.00% of their service areas, with Neptuno covering 3,059,989 people nationwide and Lumos Networks serving 1,997,151. Neptuno primarily delivers internet through a fiber connection; Lumos Networks specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of Neptuno and Lumos Networks’s availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

Neptuno vs. Lumos Networks | Pros & Cons

Neptuno Logo

Pros:

  • Fast upload speeds
  • Up-front month-to-month pricing
  • Wide range of plan options
  • Primarily fiber-based network

Cons:

  • Limited service availability
  • Limited fiber availability
  • Early termination fees apply

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Lumos Networks Logo

Pros:

  • Multi-gig speeds available
  • Offers discounted intro pricing
  • Wide range of plan options
  • Highly rated by customers

Cons:

  • Limited service availability
  • Installation fees apply
  • Contracts required for best pricing

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Neptuno vs. Lumos Networks | Availability

Neptuno and Lumos Networks have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Neptuno Available | Lumos Networks Available | No Coverage

Neptuno currently offers internet service in 128 cities and 78 counties across 1 state, reaching approximately 3,059,989 residents. Their service area includes major markets like San Juan, PR; Bayamon, PR; and Carolina, PR. By comparison, Lumos Networks serves 1,997,151 residents in 303 cities and 45 counties in 9 states, with a presence in population centers such as Greensboro, NC; Columbia, SC; and Winston-Salem, NC.

Neptuno has particularly strong coverage State, where they serve 0 cities and 0 zip codes. Their Rural Coverage Ratio of 6 indicates they focuses heavily on urban areas, with limited service available in rural communities..

Lumos Networks is prominent in the South Atlantic with service to 303 cities and 282 zip codes. With a Rural Coverage Ratio of 13, Lumos Networks focuses heavily on urban areas, with limited service available in rural communities.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about Neptuno and Lumos Networks at your location, use our address search tool:

Neptuno vs. Lumos Networks | Speeds & Technology

Neptuno and Lumos Networks utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, Neptuno primarily delivers internet through fiber, available to 0.7% of their customers. They also offer fixed wireless to less than 1% of their coverage area. Lumos Networks relies on fiber technology, which comprises 0.0% of their network, with DSL available in less than 1% of their service locations.

In terms of potential speeds across the country, Lumos Networks offers higher overall speeds, with speeds for most covered areas averaging 4,771 Mbps compared to Neptuno Networks’s average speed of 467 Mbps. When examining their overlapping service areas, Lumos Networks delivers faster speeds in 0.00% of locations where both providers operate, similar speeds in 0.00%, and slower speeds in 0.00%.

The availability of each provider’s fastest technology varies significantly by location. Neptuno’s premium Fiber service reaches 0.7% of their coverage area. Meanwhile, Lumos Networks’s top-tier Fiber is available to 95.4% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Neptuno vs. Lumos Networks | Plans & Pricing

Below are the current internet plans and pricing details for Neptuno and Lumos Networks, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Neptuno Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
nFiber Home 1000 Mbps$69.951000 Mbps-Fiber
nCasa Max 300/100 Mbps$79.95300 Mbps100 MbpsFixed Wireless
nCasa Max 600/200 Mbps$89.95600 Mbps200 MbpsFixed Wireless
nCasa Max 1000/200 Mbps$99.951000 Mbps200 MbpsFixed Wireless

Verified directly by Neptuno, last verified July 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

Neptuno Plans

Lumos Networks Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
200 Mbps$40.00200 Mbps200 MbpsFiber
500 Mbps$50.00500 Mbps500 MbpsFiber
1 Gig$70.001000 Mbps1000 MbpsFiber
2 Gig$100.002000 Mbps2000 MbpsFiber

Compiled from current advertised pricing across industry sources, last verified June 2026. Typical speeds shown are the advertised tier speeds. Pricing is subject to change and may not be available in all areas.

Lumos Networks Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Neptuno vs. Lumos Networks | Customer Ratings & Reviews

Compare how real customers rate Neptuno and Lumos Networks based on our comprehensive database of verified customer reviews across all service types.

Lumos Networks Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 4.07 of 5 stars

(27)

Lumos Networks has an overall rating of 4.07 out of 5, with a total of 27 reviews and ratings across the United States. Their overall satisfaction score places them higher than other internet providers nationwide.

Looking deeper into Lumos Networks’s ratings, their Fiber service (100% of reviews) averages 4.07 / 5 stars, equal to their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Lumos Networks Internet Reviews page.

Neptuno vs. Lumos Networks | Fees & Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

Neptuno Service

Fee

No fee details on file for Neptuno

Lumos Networks Service

Fee

Not Provided by Lumos Networks

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Neptuno vs. Lumos Networks | Top Cities

Neptuno serves 128 cities while Lumos Networks is available in 303 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.

Neptuno Cities

San Juan, PR
  • Availability: 99.67%
  • Avg. Download Speed: 352 Mbps
Bayamon, PR
  • Availability: 99.37%
  • Avg. Download Speed: 685 Mbps
Carolina, PR
  • Availability: 99.75%
  • Avg. Download Speed: 568 Mbps
Ponce, PR
  • Availability: 88.64%
  • Avg. Download Speed: 467 Mbps
Caguas, PR
  • Availability: 97.85%
  • Avg. Download Speed: 524 Mbps

Overlapping Cities

Lumos Networks Cities

Greensboro, NC
  • Availability: 41.57%
  • Avg. Download Speed: 4,992 Mbps
Columbia, SC
  • Availability: 21.14%
  • Avg. Download Speed: 5,000 Mbps
Winston-Salem, NC
  • Availability: 24.29%
  • Avg. Download Speed: 4,997 Mbps
Virginia Beach, VA
  • Availability: 7.24%
  • Avg. Download Speed: 4,792 Mbps
High Point, NC
  • Availability: 93.33%
  • Avg. Download Speed: 4,996 Mbps