Cox Internet Reviews
This page provides comprehensive Cox Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.
This page provides comprehensive Cox Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.
Cox has 432 reviews and ratings across the United States.
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Here are all 432 customer reviews for Cox for you to sort and filter through. You can filter by cable, fiber, and fixed wirele, and by state.
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July 21, 2026 Service is great but outages do occur. Price is 500% of what it should be. Actually more than double the price if there was competition
March 14, 2026
March 13, 2026 My internet provider has it's downsides, such as unnoticed price changes, but overall my provider satisfies my needs. When I need assistance, the customer service provides me with the bare minimum. It's affordable internet and it works well for the majority, which makes it worth it for now.
March 04, 2026 Cox is a large, impersonal provider. Historically, in this area they have not been threatened so are not motivated to have a fair price for their service. Recently a Fiber Optic company came into the area and only now have they offered a lower price, but only if you lock into it for two years. It feels icky. Not only that, but when I did lock in with them, they required me to get a new router and sent one which was damaged. It took an in-person visit to get it corrected and when I did the rep said I actually did not need the new router.
March 03, 2026 Rate your provider
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See customer reviews for the biggest cities with Cox Service. If we have no reviews for Cox in that city, it will be listed as N/A.