Mediacom Internet Reviews

I recently called mediacom to discuss pricing, as I noticed that they had added $20 a month to my bill. They sent me directly to customer retention and I negotiated a much reduced price! There is more competition in my area now, so I think they are feeling the heat. While my service is not the speediest, I do appreciate their customer service. If something goes wrong requiring onsite tech service, they usually have someone out in a day. This is not thecase with their main competitor, Metronet. I know this because my son has Metronet for about the same price, and has had issues that take days to resolve.

Unfortunately I live in an area where there is only one internet provider. Even though their prices are too high for the speed they provide, I have no other choice if I want to have internet. Fiber is installed just half a mile up the road, but unable to be installed where I live. The internet regularly goes out as well.

Xtreme is a subsidiary of Mediacom. We originally signed up with Mediacom, and as speeds and service increased, we then moved to Xtreme, but still pay through Mediacom. When we first got Mediacom, about 12 years ago, we had frequent outtages and had to call them pretty often. AFter a year or so the service became better, and when we moved to Xtreme we hardly ever have an outtage or any difficulties. Our service is great. We can easily report outtages and they respond in text right away to let you know what is going on. I have compared pricing with several different internet companies, including Frontiernet, Star link, and a new fiber company that just came to our neighborhood, and I can't find a better deal than I get through XTreme media. 71 year old lady who is a Satisfied customer!

Mediacom is a decent provider. It gives average speeds at a very good cost. I pay $30 a month for 100gbps internet which is good compared to many options around here. I would not mind faster speeds, like fiber, if the option was available and at good cost. Overall, I am overall satisfied with my internet provider.