Mediacom Internet Reviews

Unfortunately I live in an area where there is only one internet provider. Even though their prices are too high for the speed they provide, I have no other choice if I want to have internet. Fiber is installed just half a mile up the road, but unable to be installed where I live. The internet regularly goes out as well.

Xtreme is a subsidiary of Mediacom. We originally signed up with Mediacom, and as speeds and service increased, we then moved to Xtreme, but still pay through Mediacom. When we first got Mediacom, about 12 years ago, we had frequent outtages and had to call them pretty often. AFter a year or so the service became better, and when we moved to Xtreme we hardly ever have an outtage or any difficulties. Our service is great. We can easily report outtages and they respond in text right away to let you know what is going on. I have compared pricing with several different internet companies, including Frontiernet, Star link, and a new fiber company that just came to our neighborhood, and I can't find a better deal than I get through XTreme media. 71 year old lady who is a Satisfied customer!

Mediacom is a decent provider. It gives average speeds at a very good cost. I pay $30 a month for 100gbps internet which is good compared to many options around here. I would not mind faster speeds, like fiber, if the option was available and at good cost. Overall, I am overall satisfied with my internet provider.

I have been very disappointed with mediacom throughout the years. Seeing as they are currently the only cable internet provider in our area, we have used them for many years. We don’t have cable tv, so we use them solely for internet. Lately, the service has been even worse than usual. Our internet goes out several times every single day. Sometimes it can be resolved by resetting the modem, but other times it will be out for hours at a time. Every single time it rains, the internet goes out, even if there’s no thunder or lightning. The customer service they provide is seriously lacking as well, and we have had many a phone call getting the runaround about service disruptions, billing issues, and bill adjustment requests. We have heard that fiber is currently being installed in our area, and we look forward to switching as soon as possible.