Hawaiian Telcom vs. Lumos Networks

Whether you’re researching Hawaiian Telcom vs. Lumos Networks internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Hawaiian Telcom and Lumos Networks compete directly in approximately 0.00% of their service areas, with Hawaiian Telcom covering 1,351,853 people nationwide and Lumos Networks serving 1,145,497. Hawaiian Telcom primarily delivers internet through a fiber connection; Lumos Networks specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of Hawaiian Telcom and Lumos Networks’s availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

Hawaiian Telcom vs. Lumos Networks | Pros & Cons

Hawaiian Telcom vs. Lumos Networks | Availability

Hawaiian Telcom and Lumos Networks have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Hawaiian Telcom Available | Lumos Networks Available | No Coverage

Hawaiian Telcom currently offers internet service in 155 cities and 4 counties across 1 state, reaching approximately 1,351,853 residents. Their service area includes major markets like Honolulu, HI; Waipahu, HI; and Ewa Beach, HI. By comparison, Lumos Networks serves 1,145,497 residents in 232 cities and 32 counties in 7 states, with a presence in population centers such as Greensboro, NC; Winston-Salem, NC; and Columbia, SC.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about Hawaiian Telcom and Lumos Networks at your location, use our address search tool:

Hawaiian Telcom vs. Lumos Networks | Speeds & Technology

Hawaiian Telcom and Lumos Networks utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, Hawaiian Telcom primarily delivers internet through fiber, available to 92.4% of their customers. They also offer DSL to 82.9% of their coverage area. Lumos Networks relies on fiber technology, which comprises 99.8% of their network, with DSL available in 8.3% of their service locations.

In terms of potential speeds across the country, Lumos Networks offers higher overall speeds, with speeds for most covered areas averaging 4,249 Mbps compared to Hawaiian Telcom’s average speed of 2,605 Mbps. When examining their overlapping service areas, Lumos Networks delivers faster speeds in 0.00% of locations where both providers operate, similar speeds in 0.00%, and slower speeds in 0.00%.

The availability of each provider’s fastest technology varies significantly by location. Hawaiian Telcom’s premium Fiber service reaches 92.4% of their coverage area. Meanwhile, Lumos Networks’s top-tier Fiber is available to 99.8% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Hawaiian Telcom vs. Lumos Networks | Plans & Pricing

Below are the current internet plans and pricing details for Hawaiian Telcom and Lumos Networks, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Hawaiian Telcom Plans

Lumos Networks Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Hawaiian Telcom vs. Lumos Networks | Customer Ratings & Reviews

Compare how real customers rate Hawaiian Telcom and Lumos Networks based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Hawaiian Telcom earns an overall rating of 3.89 / 5 stars from 18 customer reviews, while Lumos Networks maintains a 4.07 / 5 rating from 27 reviews. Lumos Networks outperforms Hawaiian Telcom by 0.2 points in overall satisfaction. Hawaiian Telcom’s best-rated service is their Fiber offering at 3.89 / 5 stars, compared to Lumos Networks’s highest-rated service, Fiber, at 4.07 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Hawaiian Telcom vs. Lumos Networks | Top Cities

Hawaiian Telcom serves 155 cities while Lumos Networks is available in 232 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.