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Lumos Networks vs. Zentro

Which is better where you live? Coverage, speed, price and customer ratings, side by side

Whether you’re researching Lumos Networks vs. Zentro internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Which is better, Lumos Networks or Zentro?

Faster
Cheaper to start
Better rated
Available to more people
Lumos Networks
Price: $40.00 - $100.00 / mo.
Speed: 10 - 5,000 Mbps
Internet Type: Fiber and DSL
Rating (Reviews): 4 of 5 stars (27)

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Zentro
Price: Unavailable, please see site for details
Speed: 10 - 2,000 Mbps
Internet Type: Fixed wireless and fiber
Rating (Reviews): 3.5 of 5 stars (7)

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Lumos Networks vs. Zentro at a glance

Measure Lumos Networks Zentro

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Lumos Networks and Zentro are available

Lumos Networks and Zentro have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Lumos Networks Available | Zentro Available | No Coverage

Lumos Networks currently offers internet service in 303 cities and 45 counties across 9 states, reaching approximately 1,997,151 residents. Their service area includes major markets like Greensboro, NC; Columbia, SC; and Winston-Salem, NC. By comparison, Zentro serves 193,734 residents in 23 cities and 9 counties in 6 states, with a presence in population centers such as Chicago, IL; Detroit, MI; and Cleveland, OH.

Availability changes from one street to the next. Check your address to see whether Lumos Networks, Zentro or both are offered at your home.

Lumos Networks vs. Zentro Speeds and Technology

Lumos Networks and Zentro utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Lumos Networks offers higher overall speeds, with speeds for most covered areas averaging 4,771 Mbps compared to Zentro’s average speed of 863 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Lumos Networks’s premium Fiber service reaches 95.4% of their coverage area. Meanwhile, Zentro’s top-tier Fiber is available to 0.2% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Lumos Networks vs. Zentro Plans and Prices

Below are the current internet plans and pricing details for Lumos Networks, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table. Unfortunately, Zentro has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

If you represent Zentro, getting listed is simple: publish your machine-readable broadband label file, or send your current plan lineup through our contact page, and your plans will appear here shortly after verification.

Lumos Networks Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
200 Mbps$40.00200 Mbps200 MbpsFiber
500 Mbps$50.00500 Mbps500 MbpsFiber
1 Gig$70.001000 Mbps1000 MbpsFiber
2 Gig$100.002000 Mbps2000 MbpsFiber

Compiled from current advertised pricing across industry sources, last verified June 2026. Typical speeds shown are the advertised tier speeds. Pricing is subject to change and may not be available in all areas.

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Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Lumos Networks vs. Zentro Customer Ratings and Reviews

Compare how real customers rate Lumos Networks and Zentro based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Lumos Networks earns an overall rating of 3.96 / 5 stars from 28 customer reviews, while Zentro maintains a 3.00 / 5 rating from 9 reviews. Lumos Networks outperforms Zentro by 1.0 points in overall satisfaction. Lumos Networks’s best-rated service is their Fiber offering at 4.07 / 5 stars, compared to Zentro’s highest-rated service, Fixed Wireless, at 3.57 / 5 stars.

Lumos Networks Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 4.07 of 5 stars

(27)

Lumos Networks has an overall rating of 3.96 out of 5, with a total of 28 reviews and ratings across the United States. Their overall satisfaction score places them slightly higher than other internet providers nationwide.

Looking deeper into Lumos Networks’s ratings, their Fiber service (96% of reviews) averages 4.07 / 5 stars, lower than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Lumos Networks Internet Reviews page.

Zentro Ratings & Reviews

Connection

Customer Rating

Fixed Wireless

Fixed Wireless: 3.57 of 5 stars

(7)

Zentro has an overall rating of 3.00 out of 5, with a total of 9 reviews and ratings across the United States. Their overall satisfaction score places them slightly lower than other internet providers nationwide.

Looking deeper into Zentro’s ratings, their Fixed Wireless service (78% of reviews) averages 3.57 / 5 stars, lower than their overall company rating. This difference suggests that customers have notably different experiences with their various service types, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Zentro Internet Reviews page.

Lumos Networks vs. Zentro Fees and Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

Zentro has not provided standardized fee information through their FCC broadband label data. This lack of transparency makes it difficult to assess their true service costs beyond advertised rates. For current fee information, we recommend contacting Zentro directly or reviewing their terms of service documentation.

Lumos Networks Service

Fee

Not Provided by Lumos Networks

Zentro Service

Fee

Not Provided by Zentro

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Lumos Networks vs. Zentro Pros and Cons

Lumos Networks

Pros

    Cons

      Zentro

      Pros

        Cons

          Lumos Networks vs. Zentro Top Cities

          Lumos Networks serves 303 cities while Zentro is available in 23 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.

          Lumos Networks Cities

          Greensboro, NC
          • Availability: 41.57%
          • Avg. Download Speed: 4,992 Mbps
          Columbia, SC
          • Availability: 21.14%
          • Avg. Download Speed: 5,000 Mbps
          Winston-Salem, NC
          • Availability: 24.29%
          • Avg. Download Speed: 4,997 Mbps
          Virginia Beach, VA
          • Availability: 7.24%
          • Avg. Download Speed: 4,792 Mbps
          High Point, NC
          • Availability: 93.33%
          • Avg. Download Speed: 4,996 Mbps

          Overlapping Cities

          Zentro Cities

          Chicago, IL
          • Availability: 1.81%
          • Avg. Download Speed: 853 Mbps
          Detroit, MI
          • Availability: 0.30%
          • Avg. Download Speed: 978 Mbps
          Cleveland, OH
          • Availability: 0.32%
          • Avg. Download Speed: 887 Mbps
          Evanston, IL
          • Availability: 4.66%
          • Avg. Download Speed: 810 Mbps
          Des Plaines, IL
          • Availability: 1.91%
          • Avg. Download Speed: 482 Mbps