Optimum Internet Reviews

This page provides comprehensive Optimum Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

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Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

(50)

Cable

(210)

Optimum has 260 reviews and ratings across the United States. Ratings by service type include: Fiber: 3.42, Cable: 2.98.

1-877-518-0365

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Maintained by:Carson WardData & methodology:Wes WardLast updated:{{date_modified_text}}June 30, 2026Do you work for Optimum? Update this listing

Optimum Reviews by State

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Customer Reviews for Optimum Internet Service

Here are all 260 customer reviews for Optimum for you to sort and filter through. You can filter by cable and fiber, and by state.

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Customer Reviews

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A St. Albans, WV Customer

Optimum Fiber

March 04, 2026

I am mostly happy with my provider and their pricing. Recently, there has been an issue with the internet going out intermittently, never for more than 5-10 minutes at a time. Optimum is aware of the issue, and has been working on maintenance. They are communicative about when maintenance is planned and is occurring.

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Makayla B.

Optimum Fiber

February 27, 2026

Thankfully, we have had little to no quality problems, unlike my parents with their providers. If through a near miss with tornados, our service was perfectly in tact and we had no issues through the storm. We seldom have issues with slow service and have never had issues with our service going completely out. Our community members have had issues during weather with different providers, but we never experienced it. We are pretty satisfied with our provider and service.

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