Advertiser Disclosure: We may earn commissions when you buy through links on our site. Learn more

Verizon Internet Reviews

This page provides comprehensive Verizon Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

Jump to: All Verizon Reviews | Verizon Availability

Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

Fiber: 3.87 of 5 stars
Fiber Speed: 4.17 of 5 stars
Fiber Affordability: 3.45 of 5 stars

(453)

Fixed Wireless

Fixed Wireless: 3.64 of 5 stars
Fixed Wireless Speed: 3.72 of 5 stars
Fixed Wireless Affordability: 3.44 of 5 stars

(362)

Verizon has 816 reviews and ratings across the United States. Ratings by service type include: Fiber: 3.87, Fixed Wireless: 3.64.

Verizon Reviews by State

The map below provides a state-by-state summary of our reviews, allowing you to easily compare metrics. Simply hover over a state to view its data, and click on a state to see all available providers.

Please note that you may see review counts in states that are greyed out, which can occur when a service provider no longer operates there, has sold operations to another company, or due to discrepancies in FCC data or user-reported provider information.

Customer Reviews for Verizon Internet Service

Here are all 816 customer reviews for Verizon for you to sort and filter through. You can filter by Fiber and Fixed Wireless, and by state.

At ISP Reports, we stand out from competitors by providing full transparency and access to detailed, genuine user reviews. Unlike other websites that display Verizon reviews, we don’t delete negative reviews, or hide review details.

To read more about our reviews process, please click here.

Customer Reviews

Sort By

Filter By

ISPReports User

Verizon Fiber

1 of 5 stars November 13, 2026

do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid

Plan Pricing: 1 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Verizon Fiber

3 of 5 stars November 12, 2026

Fair, but occasionally spotty, especially with rainstorms. Low ratings are based as much on my dissatisfaction with their sometimes confusing website and difficulty in determining exactly how much it would cost me to change my current plan.

Plan Pricing: 2 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 3 of 5 stars

Pl

Verizon

1 of 5 stars November 11, 2026

Verizon is hands down the worst company I’ve ever had to deal with. Their service is shit, the prices are obscene and their customer service couldn’t possibly be more useless than it is

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

Robert

Verizon Fixed Wireless

1 of 5 stars November 10, 2026

Was cut off with .out notice due to upgrade and was not provided connection to upgrade from the same location (tower). Causing further problems in service and added cost.

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Verizon Fixed Wireless

1 of 5 stars October 02, 2026
Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 1 of 5 stars

Rate your provider

Share your experience to help others in your area choose.

Overall

Biggest Cities with Verizon Internet Service

See customer reviews for the biggest cities with Verizon Service. If we have no reviews for Verizon in that city, it will be listed as N/A.

New York, NY Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Los Angeles, CA Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.67 out of 5
  • Rating Count: 3
Chicago, IL Reviews
  • Overall: 4.33 out of 5
  • Speed: 3.67 out of 5
  • Affordability: 4.67 out of 5
  • Rating Count: 3
Dallas, TX Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Houston, TX Reviews
  • Overall: 4.50 out of 5
  • Speed: 4.75 out of 5
  • Affordability: 4.25 out of 5
  • Rating Count: 4
Washington, DC Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.38 out of 5
  • Affordability: 3.13 out of 5
  • Rating Count: 8
Philadelphia, PA Reviews
  • Overall: 4.05 out of 5
  • Speed: 4.36 out of 5
  • Affordability: 3.27 out of 5
  • Rating Count: 22
Miami, FL Reviews
  • Overall: 5.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 5.00 out of 5
  • Rating Count: 1
Atlanta, GA Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.50 out of 5
  • Affordability: 3.50 out of 5
  • Rating Count: 2
Boston, MA Reviews
  • Overall: 3.60 out of 5
  • Speed: 4.20 out of 5
  • Affordability: 3.20 out of 5
  • Rating Count: 5
Phoenix, AZ Reviews
  • Overall: 3.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 2
San Francisco, CA Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Riverside, CA Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Detroit, MI Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Seattle, WA Reviews
  • Overall: 3.50 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 3.00 out of 5
  • Rating Count: 2