Windstream vs. Surf

Whether you’re researching Windstream vs. Surf internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Windstream and Surf compete directly in approximately 0.00% of their service areas, with Windstream covering 8,666,574 people nationwide and Surf serving 989,717. Windstream primarily delivers internet through a DSL connection; Surf specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of Windstream and Surf’s availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

Windstream vs. Surf | Pros & Cons

Windstream vs. Surf | Availability

Windstream and Surf have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Windstream Available | Surf Available | No Coverage

Windstream currently offers internet service in 5,504 cities and 713 counties across 19 states, reaching approximately 8,666,574 residents. Their service area includes major markets like Charlotte, NC; Atlanta, GA; and Lexington, KY. By comparison, Surf serves 989,717 residents in 468 cities and 57 counties in 3 states, with a presence in population centers such as Chicago, IL; Grand Rapids, MI; and Detroit, MI.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about Windstream and Surf at your location, use our address search tool:

Windstream vs. Surf | Speeds & Technology

Windstream and Surf utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, Windstream primarily delivers internet through DSL, available to 96.4% of their customers. They also offer fiber to 50.4% of their coverage area. Surf relies on fiber technology, which comprises 65.8% of their network, with fixed wireless available in 49.0% of their service locations.

In terms of potential speeds across the country, Surf offers higher overall speeds, with speeds for most covered areas averaging 2,935 Mbps compared to Windstream’s average speed of 807 Mbps. When examining their overlapping service areas, Surf delivers faster speeds in 0.00% of locations where both providers operate, similar speeds in 0.00%, and slower speeds in 0.00%.

The availability of each provider’s fastest technology varies significantly by location. Windstream’s premium Fiber service reaches 50.4% of their coverage area. Meanwhile, Surf’s top-tier Fiber is available to 65.8% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Windstream vs. Surf | Plans & Pricing

Below are the current internet plans and pricing details for Windstream and Surf, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Windstream Plans

Surf Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Windstream vs. Surf | Customer Ratings & Reviews

Compare how real customers rate Windstream and Surf based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Windstream earns an overall rating of 3.34 / 5 stars from 89 customer reviews, while Surf maintains a 3.86 / 5 rating from 22 reviews. Surf outperforms Windstream by 0.5 points in overall satisfaction. Windstream’s best-rated service is their Fiber offering at 3.86 / 5 stars, compared to Surf’s highest-rated service, Fiber, at 4.18 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Windstream vs. Surf | Top Cities

Windstream serves 5,504 cities while Surf is available in 468 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.