Nextlink Internet Reviews

This page provides comprehensive Nextlink Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

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Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

(4)

Fixed Wireless

Fixed Wireless Affordability: 3.31 of 5 stars

(13)

Nextlink has 17 reviews and ratings across the United States. Ratings by service type include: Fiber: 2.25, Fixed Wireless: 3.46.

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Maintained by:Carson WardData & methodology:Wes WardLast updated:{{date_modified_text}}June 30, 2026

Nextlink Reviews by State

The map below provides a state-by-state summary of our reviews, allowing you to easily compare metrics. Simply hover over a state to view its data, and click on a state to see all available providers.

Please note that you may see review counts in states that are greyed out, which can occur when a service provider no longer operates there, has sold operations to another company, or due to discrepancies in FCC data or user-reported provider information.

Customer Reviews for Nextlink Internet Service

Here are all 17 customer reviews for Nextlink for you to sort and filter through. You can filter by fixed wireless and fiber, and by state.

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Customer Reviews

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A Springtown, TX Customer

Nextlink Fiber

June 12, 2026

When it works it is great, but when it doesn’t it takes a long time to get it resolved. I am on the third weekend in 60 days with no internet. Breaks on Thursday or Friday and doesn’t get resolved until Monday or Tuesday. Now days internet is an essential service and a company with a service department that takes the weekends off is unacceptable. When I was in Fort Worth I had AT&T DSL which sucked but the last nine months I had AT&T fiber which was extremely reliable, 9 months with Nextlink not so much.

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A Stephenville, TX Customer

Nextlink Fiber

October 16, 2025

This is one of the worst providers. Internet goes out AT LEAST once a week but usually it’s multiple times a week. We live in town not in a rural area. I would never recommend this company. Not only is their Internet service absolutely terrible but when you call to report outages no one answers the phone, no one calls you back. Their customer service is so pathetic. I asked management to call me back regarding a multi day outage and no one ever calls. They put in fake tickets and it goes no where. This company is a scam. I have even had to submit a complaint to the BBB because at one point I couldn’t even cancel the service bc no one ever answers the phone. One thousand percent would never recommend this company. The google reviews online are all fake and heavily monitored. I tried leaving an honest review and it was removed.

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