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Spectrum Internet Reviews

This page provides comprehensive Spectrum Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

Jump to: All Spectrum Reviews | Spectrum Availability

Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

Fiber: 3.45 of 5 stars
Fiber Speed: 3.76 of 5 stars
Fiber Affordability: 3.10 of 5 stars

(207)

Cable

Cable: 3.25 of 5 stars
Cable Speed: 3.59 of 5 stars
Cable Affordability: 2.88 of 5 stars

(1739)

Spectrum has 1949 reviews and ratings across the United States. Ratings by service type include: Fiber: 3.45, Cable: 3.25.

Spectrum Reviews by State

The map below provides a state-by-state summary of our reviews, allowing you to easily compare metrics. Simply hover over a state to view its data, and click on a state to see all available providers.

Please note that you may see review counts in states that are greyed out, which can occur when a service provider no longer operates there, has sold operations to another company, or due to discrepancies in FCC data or user-reported provider information.

Customer Reviews for Spectrum Internet Service

Here are all 1949 customer reviews for Spectrum for you to sort and filter through. You can filter by Fiber and Cable, and by state.

At ISP Reports, we stand out from competitors by providing full transparency and access to detailed, genuine user reviews. Unlike other websites that display Spectrum reviews, we don’t delete negative reviews, or hide review details.

To read more about our reviews process, please click here.

Customer Reviews

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Mike M

Spectrum Cable

1 of 5 stars November 10, 2026

Frequent outages for extended periods of time. Bastrop, Texas is not serviced well.

Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Spectrum Cable

2 of 5 stars November 05, 2026

Service during the day has gotten a little better. However, Spectrum does a lot of maintenance late at night and therefore the TV and Internet go out. Not happy with that since I stay up late.

Plan Pricing: 3 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 2 of 5 stars

ISPReports User

Spectrum

2 of 5 stars October 26, 2026

Declining since an optic company came into our housing area in zip 28110. We are displeased and considering alternatives.

Plan Pricing: 4 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 2 of 5 stars

Ann N

Spectrum

2 of 5 stars October 23, 2026

Our area has experienced at least two outages lasting several hours within the past month, and yet my bill went up $10. (Now : $110.00 a month for internet, one cell phone usage, and one fixed home phone.) Calls often drop and internet service drags at different times of the day. I’m certainly not satisfied paying so much for intermittent service.

Plan Pricing: 1 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 2 of 5 stars

ISPReports User

Spectrum

3 of 5 stars September 27, 2026

Looking to change

Plan Pricing: 1 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 3 of 5 stars

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Overall

Biggest Cities with Spectrum Internet Service

See customer reviews for the biggest cities with Spectrum Service. If we have no reviews for Spectrum in that city, it will be listed as N/A.

New York, NY Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Los Angeles, CA Reviews
  • Overall: 3.06 out of 5
  • Speed: 3.61 out of 5
  • Affordability: 2.70 out of 5
  • Rating Count: 33
Dallas, TX Reviews
  • Overall: 3.60 out of 5
  • Speed: 3.80 out of 5
  • Affordability: 3.10 out of 5
  • Rating Count: 10
Houston, TX Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 1
Atlanta, GA Reviews
  • Overall: 3.33 out of 5
  • Speed: 3.67 out of 5
  • Affordability: 3.00 out of 5
  • Rating Count: 3
Riverside, CA Reviews
  • Overall: 4.50 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 2
Detroit, MI Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Minneapolis, MN Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 1
San Diego, CA Reviews
  • Overall: 3.91 out of 5
  • Speed: 3.91 out of 5
  • Affordability: 3.00 out of 5
  • Rating Count: 11
Tampa, FL Reviews
  • Overall: 3.11 out of 5
  • Speed: 3.56 out of 5
  • Affordability: 2.89 out of 5
  • Rating Count: 9
St. Louis, MO Reviews
  • Overall: 3.36 out of 5
  • Speed: 3.36 out of 5
  • Affordability: 3.09 out of 5
  • Rating Count: 11
Brooklyn, NY Reviews
  • Overall: 3.50 out of 5
  • Speed: 4.25 out of 5
  • Affordability: 2.75 out of 5
  • Rating Count: 4
Orlando, FL Reviews
  • Overall: 3.45 out of 5
  • Speed: 3.55 out of 5
  • Affordability: 3.25 out of 5
  • Rating Count: 20
Charlotte, NC Reviews
  • Overall: 3.41 out of 5
  • Speed: 3.47 out of 5
  • Affordability: 3.06 out of 5
  • Rating Count: 17
San Antonio, TX Reviews
  • Overall: 3.56 out of 5
  • Speed: 3.68 out of 5
  • Affordability: 3.20 out of 5
  • Rating Count: 25