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Spectrum Internet Reviews

This page provides comprehensive Spectrum Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

Jump to: All Spectrum Reviews | Spectrum Availability

Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

Fiber: 3.47 of 5 stars
Fiber Speed: 3.77 of 5 stars
Fiber Affordability: 3.13 of 5 stars

(179)

Cable

Cable: 3.24 of 5 stars
Cable Speed: 3.59 of 5 stars
Cable Affordability: 2.89 of 5 stars

(1577)

Spectrum has 1756 reviews and ratings across the United States. Ratings by service type include: Fiber: 3.47, Cable: 3.24.

Spectrum Reviews by State

The map below provides a state-by-state summary of our reviews, allowing you to easily compare metrics. Simply hover over a state to view its data, and click on a state to see all available providers.

Please note that you may see review counts in states that are greyed out, which can occur when a service provider no longer operates there, has sold operations to another company, or due to discrepancies in FCC data or user-reported provider information.

Customer Reviews for Spectrum Internet Service

Here are all 1756 customer reviews for Spectrum for you to sort and filter through. You can filter by cable and fiber, and by state.

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To read more about our reviews process, please click here.

Customer Reviews

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A New York, NY Customer

Spectrum Cable

May 20, 2026

constant outages. All my emails are gone, they cannot retrieve it, access to it is constantly down, the reps are terrible, rude, and doesn't fix it. They constantly jack up the price regularly without warning. The worst nightmare

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L C.

Spectrum Cable

May 09, 2026

Frequently going down, has gone down almost weekly for full days during work hours

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Teri V.

Spectrum Cable

March 16, 2026

Spectrum says up 400mbps. I don't really care if I'm wrong here, I don't consider 97mbps "up to" anything. Its always low and they think that saying "up to" they can get away with over charging and not delivering better connection. Spectrum is a joke. I'm bundling my mobile carrier. Its cheaper. I also didn't authorize any increase in price. Wasn't even given a chance to decide. I'm definitely leaving Spectrum.

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Manuel G.

Spectrum Cable

January 31, 2026
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A Raeford, NC Customer

Spectrum Cable

January 22, 2026

I have not been fully satisfied with the service I've received from spectrum as a whole. There are constant outages that interfere with my work constantly. I would move to fiber if it was available in my area but Spectrum just happens to provide the best service in comparison to any of the other competitors. This is unfortunate because the quality is subpar and the speeds are sporadic. I need consistency to truly justify how much I'm paying for the service. I give Spectrum about a 6/10. It's not the best, but when there are no other options that can compete, what can you do?

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Biggest Cities with Spectrum Internet Service

See customer reviews for the biggest cities with Spectrum Service. If we have no reviews for Spectrum in that city, it will be listed as N/A.

New York, NY Reviews
  • Overall: 3.32 out of 5
  • Speed: 3.72 out of 5
  • Affordability: 2.80 out of 5
  • Rating Count: 50
Los Angeles, CA Reviews
  • Overall: 3.00 out of 5
  • Speed: 3.35 out of 5
  • Affordability: 2.70 out of 5
  • Rating Count: 46
Dallas, TX Reviews
  • Overall: 3.60 out of 5
  • Speed: 3.80 out of 5
  • Affordability: 3.10 out of 5
  • Rating Count: 10
Houston, TX Reviews
  • Overall: 3.50 out of 5
  • Speed: 3.00 out of 5
  • Affordability: 3.50 out of 5
  • Rating Count: 2
Atlanta, GA Reviews
  • Overall: 2.00 out of 5
  • Speed: 3.00 out of 5
  • Affordability: 1.00 out of 5
  • Rating Count: 1
Riverside, CA Reviews
  • Overall: 4.00 out of 5
  • Speed: 3.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 1
Detroit, MI Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Minneapolis, MN Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 1
San Diego, CA Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 3.10 out of 5
  • Rating Count: 10
Tampa, FL Reviews
  • Overall: 3.60 out of 5
  • Speed: 3.80 out of 5
  • Affordability: 2.80 out of 5
  • Rating Count: 5
Portland, OR Reviews
  • Overall: 4.00 out of 5
  • Speed: 5.00 out of 5
  • Affordability: 3.00 out of 5
  • Rating Count: 1
St. Louis, MO Reviews
  • Overall: 3.13 out of 5
  • Speed: 3.25 out of 5
  • Affordability: 2.75 out of 5
  • Rating Count: 8
Brooklyn, NY Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Orlando, FL Reviews
  • Overall: 3.43 out of 5
  • Speed: 3.64 out of 5
  • Affordability: 3.21 out of 5
  • Rating Count: 14
Charlotte, NC Reviews
  • Overall: 3.40 out of 5
  • Speed: 3.47 out of 5
  • Affordability: 3.13 out of 5
  • Rating Count: 15